What our families say

We score 9.6/10

29 Reviews

Latest Your Care Rating report

07 April 2017

View the report

"It was like a 5-star hotel, food was brilliant with plenty to choose from. Very clean and the staff were very attentive and caring."

carehome.co.uk rating: 5 out of 5

"Very good care home. Good care taken. Plenty of activities. Rooms always clean and tidy. Good selection of meals. Staff very friendly and knowledgeable."

Stuart D
carehome.co.uk rating: 3.92 out of 5

"I have been treated well."

Diane W
carehome.co.uk rating: 3.75 out of 5

"Barchester Woodhorn Park Care Home is a very friendly and caring place to stay and visit with caring staff who do a wonderful job."

Jean T
carehome.co.uk rating: 4.5 out of 5

"The staff at Woodhorn Park have made my mothers stay an easy transition from hospital to the care home. I have found all the staff very approachable, friendly and caring but also very professional in the job they are doing. I have never had any worries or concerns whilst my mother has been here as I know she is safe and well looked after. I would have no hesitation in recommending Woodhorn Park Care Home to others."

Melanie G
carehome.co.uk rating: 4.83 out of 5

"The family are happy to know that our relative is being well looked after."

Linda A
carehome.co.uk rating: 4 out of 5

"Very friendly staff. Good, clean and safe environment."

Dale R
carehome.co.uk rating: 5 out of 5

"I find the home a refuge and a place of care with support from staff, both mental care and physical care. Also friendship from other clients."

Diane W
carehome.co.uk rating: 4 out of 5

"The care my Gran receives from Woodhorn Park Care Home is 10 out of 10 and all the staff and management are fantastic with us, one big happy family."

carehome.co.uk rating: 5 out of 5

"The staff at Woodhorn Park are fabulous as is the care they provide, the management are always available and the food is first class. Woodhorn Park is home from home."

carehome.co.uk rating: 5 out of 5

"Excellent care, great staff and food. Loads of entertainment and trips out."

carehome.co.uk rating: 5 out of 5

"My mother will have been in the home for 6 years in May. The care and dignity shown to my mother has been first class. My mother is jolly every time I visit her."

carehome.co.uk rating: 4.92 out of 5

"I visit my friend twice a week and I am always made welcome by all the staff who work very hard and treat all the residents with respect and dignity and all their needs are catered for."

carehome.co.uk rating: 4.75 out of 5

"My mum has only been in Woodhorn Park for 6 weeks. What a brilliant place. All the staff are so caring and helpful. All my mum's needs are quickly identified and addressed. She was registered quickly with doctors and a dentist, assessed for Parkinson's and the falls clinic was contacted for an assessment. She has a bed sensor now. Nothing is too much trouble for the team of dedicated staff. They are always aware and all information is passed on. It's a longer travel than the last care home but what an improvement. I am glad my mum is somewhere she is being well looked after and cared for properly. Such a relief to find a suitable care home. I can't thank the staff enough, they are brilliant."

Michael B
carehome.co.uk rating: 5 out of 5

"I had my mother, aunty, uncle and now husband in the home and all have been very happy with the service at Barchester Woodhorn Park Care Home."

Pat J
carehome.co.uk rating: 5 out of 5

"My father has been in Barchester Woodhorn Park Care Home for three weeks respite. He has been treated with respect and dignity, always full of praise for the staff. When the family have been visiting, they are always offered a drink. Very clean, cheerful and respected."

Avril S
carehome.co.uk rating: 5 out of 5

"My husband is only 58 with rapid Alzheimers. I looked around probably 20 homes in my local area - I live 8 miles away (there are a lot of others closer) but as soon as I walked into here I got a happy, relaxed feeling and knew this was the right place. Since he arrived, the staff have been outstanding and made both him and myself feel relaxed. I couldn't have asked for any better - the staff have gone above and beyond to help him settle in. I have told everyone about this home. Thanks."

Dawn A
carehome.co.uk rating: 5 out of 5

"We find the facilities and staff first class and it is exactly what we hoped for. My mother is 101 and all her needs are being catered for. We could not have wished for a better place for her to have settled."

Kenneth M
carehome.co.uk rating: 5 out of 5

"My mam has had very good treatment and care as a resident in the care home."

carehome.co.uk rating: 4.42 out of 5

"My mother became a resident in Barchester Woodhorn Park Care Home after a stay in the hospital and she realised she could no longer manage at home even with 4 carer visits per day. She needed someone to be there 24 hours a day. She is so happy as she can be - she is eating better and she gets on well with just about everyone who works there. She has told me the carers are all 'lovely'. It is less worrying for the family. If my mother is unwell, we receive a call and the GP is contacted. Overall, my mother and the rest of the family are happy with the care she is receiving and we would recommend Barchester Woodhorn Park Care Home to others."

carehome.co.uk rating: 4.36 out of 5

"My uncle stayed over Christmas and New Year as he was lonely at home after the death of his wife. I must say this transformed him into a new man and was much happier in himself and this is all due to care and management."

Marlene W
carehome.co.uk rating: 5 out of 5

"Staff on the whole are good and willing. Home environment good, could be presented better. Atmosphere among residents and staff excellent."

carehome.co.uk rating: 4 out of 5

"I am very happy living here at the home, the staff are very polite and I get along with everyone. I have a poor appetite but I am also provided with something I like to eat. I find the entertainment accurate to myself."

Elizabeth P
carehome.co.uk rating: 4.5 out of 5

"Being in this care home has made a huge difference to mams life. She now has a smile on her face and likes having the company around her. She has the hairdresser each week and has taken pride in her appearance. Her overall personality has greatly improved as she had lost some of her social skills and is enjoying life once more."

Jennifer G
carehome.co.uk rating: 5 out of 5

"Staff are very friendly and helpful. I do feel that the home should employ more staff on shift to spend time with residents."

carehome.co.uk rating: 4.25 out of 5

"Overall satisfactory care home provided for my mother."

Yvonne G
carehome.co.uk rating: 3.75 out of 5

"Helpful and pleasant."

carehome.co.uk rating: 4.5 out of 5

"I have enjoyed my respite stay here."

Audrey C
carehome.co.uk rating: 4.83 out of 5

"I enjoy living here until I go home."

carehome.co.uk rating: 4.33 out of 5

"Excellent care. Pleasant willing staff. My mother is well cared for in clean pleasant surroundings. A good choice of well prepared food is provided on a daily basis. There is a good choice of activities for my mother to participate in if she wishes. Any appointments for hospitals etc are taken care of at no extra cost."

Mike B
carehome.co.uk rating: 4.75 out of 5

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