Reviews for Woodhorn Park Care Home

Many thanks to Emma and all her team at Woodhorn Park, our Mum spent the the last 3x months of her life being cared for by you and your team, you are all truly amazing, compassionate, and so so caring, 10/10, %100, love, Graeme/Mark, sons of Joan, Very Best Wishes to you all,

When you first walk into the home it feels more like a hotel. Comfortable chairs to rest greet you as you enter the spacious ground floor. Lots of large windows allow natural light through and there is so much space with wide hallways.
My mother has settled well considering and the staff are friendly and helpful. She is getting to know them and feeling more comfortable in her surroundings. I took her out yesterday to her hairdresser and then lunch out with some of the family, it was her first trip out since she has been in care. She loved it. The staff all wished her a wonderful day and asked if she had enjoyed her trip out on her return.
I can't speak highly enough of Woodhorn Park, especially Peighton who has helped us as a family to adapt to Mum's new way of living.

My mother is very happy in Woodhorn Park. She is extremely well looked after and has a genuine affection for all the staff, as they do to her, often referring to them as her friends. She is always clean and tidy, very well fed, and her room is spotless. We are very lucky to have found a warm and inviting place having visited many places before we decided as a family. The staff work incredibly hard and nothing is too much trouble.

Superb staff. Very friendly atmosphere and let’s not forget wee Nala the dog keeping the residents happy.

I visited Woodhorn Park today. The home was clean, tidy and had a lovely atmosphere.
Residents looked happy and well cared for. Some were having their hair done by the hairdresser.
The home manager and care staff were friendly, helpful and made me feel welcome.

"We were really nervous about leaving my mother in law for the first time but the manager and the team really made it easier. Nothing is too much trouble, all of the staff are brilliant and made her welcome. She's come back from a much needed respite happy and made some friends and we are so grateful."

Yvette T
carehome.co.uk rating: 5.00 out of 5

"My dad has Alzheimer's and mixed dementia. It was becoming increasingly difficult and unsafe for him to live independently in his own flat (even with a home care package). He loves it here. The staff are, without exception, very caring and understanding of his needs. The home is always immaculate, and very welcoming and inclusive. I am so happy in the knowledge that my dad is being looked after by the very best 'team'."

Brenda D
carehome.co.uk rating: 5.00 out of 5

"This is my grandad's first week at Woodhorn Park and the care and compassion that is shown here is fantastic! Everyone is so friendly and approachable and all of our questions have been answered. He has been involved in activities such as singing and dominoes and has sat in the garden! As a family we cannot thank you enough, you are all amazing!"

Beth G
carehome.co.uk rating: 5.00 out of 5

"The staff is second to none, nothing is a problem or a bother. I never thought I would need my mum to live in a residential setting but my goodness she is in the best home ever. She loves the staff and the staff love her. The regular activities are fun and engaging for both residents and families."

Lynn W
carehome.co.uk rating: 5.00 out of 5

"Happy with the care at the home."

R G
carehome.co.uk rating: 4.75 out of 5

"Everyone always extremely supportive towards both me and mum. Mum enjoys all the staff chatting and laughing with her nothing is a bother to them. Wonderful care home."

S S
carehome.co.uk rating: 5.00 out of 5

"The staff couldn't do enough for my dad. All the staff including management have all gone out of their way to make sure my dad's needs were met. There was an issue with my dad with another resident and was dealt with promptly. Couldn't thank them enough for everything they did to resolve the situation. Barchester should be over the moon to have staff like these."

Trish C
carehome.co.uk rating: 5.00 out of 5

"As a family, we could not be more pleased with the care my dad receives here, he has been in Barchester Woodhorn Park Care Home since last year and settled in straight away with the help from the staff and senior management with a dementia care plan in place. All the staff are very attentive, caring and involve my dad as well as all the other residents on a daily basis doing different activities and fun days. All our family are kept informed on how my dad is doing and make us feel welcome every time we visit, nothing seems to be too much trouble. Every time you go in everyone in the home is smiling, happy, clean and having fun, it's lovely to see especially to see my dad so happy, we would highly recommend Barchester Woodhorn park care home."

Julie S
carehome.co.uk rating: 5.00 out of 5

"The home is not in the best of repair. Some areas are damp. My relative is not always cleaned properly and often has other people's clothes on, even though they are labeled. Standards have slipped from when we first had to come to the home."

Vicki M
carehome.co.uk rating: 3.17 out of 5

"My mam has been in Woodhorn Park for three years. Our family are very satisfied with the care and support that Mam receives. The staff are very approachable and understanding of the care Mam needs. Having a debilitating disease, Mam needs 24-hour care. We have faith and confidence in the care Woodhorn Park provides."

Brenda D
carehome.co.uk rating: 4.33 out of 5

"The care home has been fantastic with our mother. Anything she needs or wants, they do; they have also rung myself if my father hasn't turned up to visit Mam (Dad is in poor health). They have also taken time to ask about my own health as it's a very stressful time with both parents."

Michelle C
carehome.co.uk rating: 4.83 out of 5

"Woodhorn Park is a lovely bright cheery care home. Staff are extremely pleasant, supportive and helpful to residents and family members. Easy staff to talk to."

Colleen B
carehome.co.uk rating: 5.00 out of 5