Westgate House Care Home

178 Romford Road

Forest Gate

London

E7 9HY

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Care enquiries

020 3811 1324

New care enquiry phone lines are open 8am - 8pm
All other calls 020 8534 2281

Westgate House Care Home in East London

Located in Forest Gate with easy public transport and road access, we provide 24-hour residential and nursing care for people living with dementia in our dedicated Memory Lane Community as well as care for people living with physical disabilities. Situated in beautiful, well-tended gardens which enable residents to enjoy the outdoors in a picturesque setting, Westgate House is a purpose-built care home with its own parking facility.

Our care and nursing team are passionate about supporting our residents to be as independent as possible as well as personalising the care plans that every individual needs. Our dedicated team of nurses have specialised skills which include elderly care, palliative care, dementia care and brain injury care.

We strive to offer the best possible alternative for those who are no longer able to manage at home. We empower our residents to regain independence, choice and freedom in their lives in a safe and comfortable setting.

Our Memory Lane Community specialises in dementia care, enabling every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security. Our person-centred team are experienced in responding to the challenges that dementia presents, at whichever stage of the dementia journey.

Additional facilities at Westgate House include hairdressing, chiropody, dentist, opticians and physiotherapy.

We welcome visitors – it’s always best to see what we have to offer for yourself.

Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

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Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Activity classes
  • Day trips
  • Exercise classes

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Michelle Di Bella

Michelle Di Bella

General Manager

Hi, my name is Michelle and I am the general manager here at Westgate House. I hope you find what you're looking for on our website!

I worked as a home manager for 4 years in various settings within the same company, ensuring that the homes attained compliance and they had a welcoming and homely environment that people would wish to live in. Before this, I was a deputy home manager in a role ensuring that all clinical aspects of the home were met, so that people were safe and well-cared for. I am a qualified nurse and have previously had experience caring for people with terminal illnesses. I have further qualifications in dementia care from Bradford University.

It is a wonderful feeling able to leave at the end of the day knowing that I have been able to make a change to the people’s lives within the home in which I work, and that people remain safe and happy in this environment.

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Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Westgate House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care & facilities’

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Westgate House Care Home

CQC Overall rating

Requires improvement

29 March 2019

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View our response