Meet the Pinetree Care Home Team

Hello, my name is Fran and I am the Deputy General Manager at Pinetree.

I am responsible for overseeing the day to day operations of the home ensuring high standards of care and compliance.

I am dedicated to fostering a positive and supportive environment for both residents and staff. I am particularly passionate about promoting resident well being and ensuring their individual needs are met.

I am a qualified Physiotherapist and hold a Masters Degree in Rehabilitation.  I also attained an NVQ level 5 with distinction in Leadership and Management.

My care career began 15 years ago and ten years of that has been managing residential care settings.

When I am not in work I enjoy spending quality time with my family.

I am very much looking forward to working with the fantastic and dedicated team at Pinetree.

Please do pop by and meet me for a chat and a cup of tea.

Hi my name is Ellie.

I began my Barchester journey in 2023 and I am so excited to have been appointed as the Home Services Advisor for Pine Tree Care Home.

I have worked in the care sector since 2020 and have truly found my vocation in life. All previous roles I have held have included delivering first class customer service.

Whether you are exploring the option of living in a care home temporarily or on a more permanent basis I will be very happy to help you or your loved ones navigate this often very difficult process.

My passion is to bring peace of mind to the residents and their families when making the move into care and ensuring they are happy and fulfilled during the next chapter of their lives.

I ask myself, how would I want my loved one cared for?

Barchester standards of care and companionship breathe life into everyday living with the wellbeing and individual needs of our residents being at the forefront of all of our minds.

I am privileged to be part of the team in this brand new home and I look forward to welcoming you for a chat, cup of tea and cake and a look around.

Hi my name is Steve I’m the Head of Maintenance here at Pinetree.

I have been working in the maintenance industry for most of my working life, a family run locally based business specialising in property maintenance. In 2020 I decided to have a change in industry whilst still continuing to do what I enjoy.  An opportunity arose for me to join an established care home environment and I jumped at the chance of learning new skills.

Working in such a rewarding environment has meant a lot to me and getting to know residents and their families is a highlight of my job role.

Understanding the running of the building along with person centred needs and being available to the residents and their requests means I can fully help the process of the move into care.

I am very approachable and will always listen to the needs of residents and their families to ensure that Pinetree is a home environment.

I am very excited about this next chapter and being part of the team to open Pinetree. Please do feel free to chat with me about all your maintenance queries, I’m always on hand to help

Hi my name is Loretta

I am very excited about being part of the Pinetree team.  I am in a privileged position to be able to offer two levels of service.  You will find me at reception where I will be part of the team being your first port of call answering any questions you may have and also part of the care team looking after residents with whatever care needs they may have.

I have been a carer for the most part of my working life and it’s my passion.  I love seeing how you can change someone’s life by giving them the care they need that is tailored to them specifically.

Interacting with residents, getting to know them on a personal level and understanding them is so incredibly important to me and I will always go the extra mile for them and their loved ones.

Please do feel free to stop me for a chat and a cup of tea.

Hi my name is George and i am proud to be the resident ambassador at Pinetree.

My role is to support the residents and their relatives and act as their voice. I listen to their compliments, concerns and suggestions and share this information with Damian, the General Manager, on a regular basis. I also attend the meetings for Residents and Relatives.

Additionally, I undertake the role of Head Gardener here and I love nothing more than watching our beautiful garden grow, working with other residents on ideas of what flowers to plant and making plans for years to come.

My aim is to ensure that a high standard of care for all residents is maintained and continuously improved.

Please do come and say hi when you visit Pinetree, i'd love to have a chat.

Hi my name is Danielle and I am the Care Community Lead

I have over 20 years' experience in care and have worked in community care for the last four years. I have felt that I have made a real difference to the lives of people still living at home.

I feel that this is where my heart lies and as more of my clients were moving into care homes I wanted to continue to enrich lives with them.

To be able to support a vulnerable adult in keeping their dignity and offering kindness is paramount to the way I want to work every day.

I would like our residents to have fun and laughter and be cared for in their own individual way and I can’t wait to do that at Pinetree with a wonderful team.

Hi. My name is Lorraine and i am the Administrator here at Pinetree.

I have spent the last 26 years working for the NHS during which time i have gained a wealth of experience in all forms of care need.  

I really wanted to get more involved on a personal level, being part of a team that makes a difference every day for residents and their families.  My passion is delivering exceptional service, be that by giving advise, holding a hand or talking you through the care journey i am here to help.

Please feel free to stop and chat any time

Hi my name is Lisa and I am the Head Housekeeper here at Pinetree.

I have had lots of previous experience both in care and other professional companies in a carer and housekeeper role.

I love to ensure that residents and customers have the highest quality of service.  It is very important to me that I am getting to know the residents and how they like things done.

I would like my experience in all areas of work that I have obtained over the years to be of significant value to the lifestyle of the residents at Pinetree and therefore a benefit to their surroundings.

I am a qualified florist and absolutely love gardening and growing vegetables and so I am also hoping to get stuck in to the wonderful garden at Pinetree and help to enrich the lives of our residents on a deeper level too.

I am incredibly excited about starting this adventure at Pinetree and will deliver a five star service within a 5 star environment working alongside a great team who all share the same values

Hi, My name is Becky and i am the Administration Assistant at Pinetree.

I am so thrilled to be the first point of contact as you visit Pinetree.  I am dedicated to giving the best service to both our residents, their families and visitors. Pinetree has family values that creates a home-like atmosphere.

I have a wealth of experience in customer service and im so lucky to be able to be part of a team that combines that along with a passion for caring.

Please come and say hi when you visit

Hi. My name is Anita and I am the activities coordinator at Pinetree.

I have many years of experience in organising events and activities and I am really looking forward to transferring all my skills to creating an enriching life for the residents at Pinetree.

To be able to offer life experiences, new challenges, old hobbies and new friendships is what excites me the most.  Every day is a fresh day of opportunity and variation to be able to bring a zest for life to the residents at Pinetree.
Together we will create a programme full of joy, fun, laughter and fulfilment.