Pentland View Care Home

Scrabster Road,

Burnside,

Thurso,

Caithness,

KW14 7UQ

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Care enquiries 01847 558 839
New care enquiry phone lines are open 8am - 8pm
All other calls 01847 896 920

Pentland View Care Home in Thurso

Pentland View is Located on the outskirts of the market town of Thurso. The home overlooks Thurso Bay, close to the fishing and ferry port of Scrabster. A short drive brings you to the famous John o' Groats and the late Queen Mother's favourite summer retreat, the Castle of Mey.

Our home is purpose-built. We have beautiful landscaped gardens, which are wheelchair accessible and secure for residents. All accommodation is on one level, designed to support people who need help with personal care, frail older people and people living with dementia in our Memory Lane community.  Some of our rooms have en-suite toilet facilities.

Our aims include supporting residents’ choice to promote individuality, privacy, dignity and independence. Care planning and activities linked to what assessments tell us about individual likes and dislikes are very important. We employ an activities coordinator but all staff support her, so activities include social chat, helping with daily chores and developing life histories as well as knitting and reading groups, arts and crafts, exercises, baking, gardening, walking and outings.

The Care Inspectorate is the independent regulator for the care sector in Scotland. On their most recent inspection visit to Pentland View, in February of 2013, they noted: ‘The manager and staff at Pentland View have created a friendly, ‘family’ atmosphere in the home. Activities are an important part of the day-to-day care provided and contribute to maintaining the residents’ physical and mental health.’ Residents said: ‘All the staff are great, including the laundry and cleaning staff. They all chat to me,’ ‘I’m happy here: there’s plenty to do and the staff are nice,’ and ‘ I was lucky getting in here. It’s very comfortable.’ Relatives said: ‘There’s a family atmosphere,’ ‘It’s very friendly. All staff are good,’ ‘Staff are very nice,’ ‘respectful’ and ‘My relative is safe and happy and that’s what matters.’

It’s always best to visit a home to see for yourself. We welcome visitors.

Types of care

Striving for the highest possible quality care at our home is at the centre of everything we do, and helping residents to maintain their independence, dignity and individuality for as long as possible is an important goal for all who work here. Personal needs and desires are always taken into consideration, so that we can deliver the best quality, bespoke care to everyone we support.

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Nursing Care

Dementia Care

Respite / Short Stay

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Activity room
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Morag Lindsay

Care Home Manager

I was brought up in Thurso, arriving at the age of 3 when my father took up a post in 1963.  Just turning 18 I battled through the snow blizzards in Feb 1978 to train as a nurse at Vale of Leven Hosiptal in the outskirts of Glasgow.

Becoming a registered General Nurse I gained valuable experience in medical, surgical and gynecology before finishing my special 'niche' in care of the elderly working in both Helensburgh and Dumbarton Care Homes. 

15 years on and four children later I decided to return to the place I belonged and that was Thurso to up a post at Pentland View as Deputy Matron 22 years ago and for the past 9 years I have been General Manager. In 2006 I gained a diploma in Palliative Care. I have seen and been part of a transformation of care that has ensured that the care we at Pentland View and Barchester provide is leading 'person centered care.'  This is achieved by developing a dedicated team of over 60 staff who work here as they really want to make a difference to peoples lives and are passionate about giving the care they would expect to their own loved ones.

Get in touch Meet my team

Angela Scott

Senior Staff Nurse /R.M.N

Oversees the staff in the dementia unit to ensure the residents care is person centred and the activity programme is stimulating.

Pentland View Care Home in Thurso

Nancy Davies

Head of Unit

I started at Pentland View in November 2008 and I have been nursing for over 40 years, general and psychiatric nursing. Latterly I working in the Highland Hospice for 7 years which I loved.
I love working at Pentland View as each day can bring different challenges. The residents are llike an extended family and I hope I support their familie in this way. As my own father suffers from dementia, I can totally empathise with families with the difficulties that going into car brings. It is important to me that my residents are treated with respect and dignity at all times.
I also enjoy the palliative stage of care with the challenges it can bring for both the resident and their family.
I came to Thurso as a new chapter in my life and have since re-married. I have six grandchildren both here and Inverness.
I love gardening and have tried to make a garden at Pentland View.

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Pentland View Care Home in Thurso

Lyn Ross

Administrator

Phyllis Currie

Head of Dementia Unit

Brought up in Cathiness, I moved to Glasgow in 1990 to embark on my nurse training. I qualified in 1993 as a RGN.
Having met and married a Glasgow boy, I remained living and working in the city for the next 8 years. During this time I gained experience in the hospital and community.
After the birth of my twin boys, and missing the countryside, as a family we made the move back to Cathiness.
Still wanting to 'keep my hand in', I took up a part time post at Pentland View in Thurso. To my surprise, Barchester nurtured and encouraged me to develop a career.
They the potential in me and I was supported to become involved in staff training and induction.
One key element of my training role was to deliver dementia training.
Through this time I discovered that I was developing a real passion for working with people living with dementia. I September 2015 I took up a post in the Memory Lane unit.
I have learnt and truly believe that, with the right support, people can live well with dementia. I am privileged to work alongside and lead a team of nurses and carers who understand this.
As a community, together we laugh, together we cry, we share the good and the bad times. Dementia or no dementia, we are human.

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Life at Pentland View Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

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Care enquiries

New care enquiry phone lines are open 8am - 8pm

01847 558 839

All other calls

01847 896 920

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