Staff at Pentland View are celebrating after our home performed strongly in Your Care Rating 2017/18, a nationwide survey of care home residents, families and friends. The results show we were given an overall score of 968 out of 1,000 by residents, and 892 by family and friends. You can read the report here.
Pentland View Care Home in Thurso
Pentland View is Located on the outskirts of the market town of Thurso. The home overlooks Thurso Bay, close to the fishing and ferry port of Scrabster. A short drive brings you to the famous John o' Groats and the late Queen Mother's favourite summer retreat, the Castle of Mey.
Our home is purpose-built. We have beautiful landscaped gardens, which are wheelchair accessible and secure for residents. All accommodation is on one level, designed to support people who need help with personal care, frail older people and people living with dementia in our Memory Lane community. Some of our rooms have en-suite toilet facilities.
Our aims include supporting residents’ choice to promote individuality, privacy, dignity and independence. Care planning and activities linked to what assessments tell us about individual likes and dislikes are very important. We employ an activities coordinator but all staff support her, so activities include social chat, helping with daily chores and developing life histories as well as knitting and reading groups, arts and crafts, exercises, baking, gardening, walking and outings.
The Care Inspectorate is the independent regulator for the care sector in Scotland. On their most recent inspection visit to Pentland View, in February of 2013, they noted: ‘The manager and staff at Pentland View have created a friendly, ‘family’ atmosphere in the home. Activities are an important part of the day-to-day care provided and contribute to maintaining the residents’ physical and mental health.’ Residents said: ‘All the staff are great, including the laundry and cleaning staff. They all chat to me,’ ‘I’m happy here: there’s plenty to do and the staff are nice,’ and ‘ I was lucky getting in here. It’s very comfortable.’ Relatives said: ‘There’s a family atmosphere,’ ‘It’s very friendly. All staff are good,’ ‘Staff are very nice,’ ‘respectful’ and ‘My relative is safe and happy and that’s what matters.’
It’s always best to visit a home to see for yourself. We welcome visitors.
Life at Pentland View Care Home
Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.
