Staff at Pentland View are celebrating after it performed strongly in Your Care Rating 2016, a nationwide survey of care home residents. The results show it was given an overall score of 929 out of 1,000. You can read the report here

Pentland View is Located on the outskirts of the market town of Thurso. The home overlooks Thurso Bay, close to the fishing and ferry port of Scrabster. A short drive brings you to the famous John o' Groats and the late Queen Mother's favourite summer retreat, the Castle of Mey.

Our home is purpose-built. We have beautiful landscaped gardens, which are wheelchair accessible and secure for residents. All accommodation is on one level, designed to support people who need help with personal care, frail older people and people living with dementia in our Memory Lane community.  Some of our rooms have en-suite toilet facilities.

Our aims include supporting residents’ choice to promote individuality, privacy, dignity and independence. Care planning and activities linked to what assessments tell us about individual likes and dislikes are very important. We employ an activities coordinator but all staff support her, so activities include social chat, helping with daily chores and developing life histories as well as knitting and reading groups, arts and crafts, exercises, baking, gardening, walking and outings.

The Care Inspectorate is the independent regulator for the care sector in Scotland. On their most recent inspection visit to Pentland View, in February of 2013, they noted: ‘The manager and staff at Pentland View have created a friendly, ‘family’ atmosphere in the home. Activities are an important part of the day-to-day care provided and contribute to maintaining the residents’ physical and mental health.’ Residents said: ‘All the staff are great, including the laundry and cleaning staff. They all chat to me,’ ‘I’m happy here: there’s plenty to do and the staff are nice,’ and ‘ I was lucky getting in here. It’s very comfortable.’ Relatives said: ‘There’s a family atmosphere,’ ‘It’s very friendly. All staff are good,’ ‘Staff are very nice,’ ‘respectful’ and ‘My relative is safe and happy and that’s what matters.’

It’s always best to visit a home to see for yourself. We welcome visitors.

Life at Pentland View Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

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Our team

Our home wouldn’t be what it is today without the wonderful team who have consistently put in hard work and dedication to deliver a high level of care to everyone we support. It is important that our staff are able to build good relationships with residents, and are seen as approachable and always willing to have a chat.

Care Home in the Highlands | Pentland View

Morag Lindsay

Care Home Manager

I was brought up in Thurso, arriving at the age of 3 when my father took up a post in 1963.  Just turning 18 I battled through the snow blizzards in Feb 1978 to train as a nurse at Vale of Leven Hosiptal in the outskirts of Glasgow.

Becoming a registered General Nurse I gained valuable experience in medical, surgical and gynecology before finishing my special 'niche' in care of the elderly working in both Helensburgh and Dumbarton Care Homes. 

15 years on and four children later I decided to return to the place I belonged and that was Thurso to up a post at Pentland View as Deputy Matron 22 years ago and for the past 9 years I have been General Manager. In 2006 I gained a diploma in Palliative Care. I have seen and been part of a transformation of care that has ensured that the care we at Pentland View and Barchester provide is leading 'person centered care.'  This is achieved by developing a dedicated team of over 60 staff who work here as they really want to make a difference to peoples lives and are passionate about giving the care they would expect to their own loved ones.

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Our care

Striving for the highest possible quality care at our home is at the centre of everything we do, and helping residents to maintain their independence, dignity and individuality for as long as possible is an important goal for all who work here. Personal needs and desires are always taken into consideration, so that we can deliver the best quality, bespoke care to everyone we support.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition

Facilities

  • En-suite rooms
  • Step-free access
  • Hairdressing salon
  • Night bite menu

On-site

  • Activity room
  • Flexible mealtimes
  • Laundry
  • Landscaped gardens

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
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What people say about us

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01847 558 839

New care enquiry phone lines are open 8am - 8pm

All other calls 01847 896 920

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Find us

Scrabster Road Burnside Thurso KW14 7UQ Get directions
6976