Meet the team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Gaynor Rhead

Gaynor Rhead

General Manager

Welcome to the Orchard House Care Centre, my name is Gaynor and I am the General Manager here.

I have been working in the healthcare sector for nearly 30 years and have had a variety of experience. I have lived in Ireland for 10 years now and have worked exclusively in the care home sector there. I have a great expanse of knowledge, skills and experience in this area and I love what I do with a passion.

Kim Fleming

Kim Fleming

Deputy Manager

I grew up in Scotland and tried many university courses and careers before I settled into nursing at a later stage in life. I worked in hospitality, managed pubs, tried primary teaching and studied English and politics at university. I’ve travelled the world, but eventually decided I needed a career that I could give something back with.

I trained to be a mental health nurse and graduated in 2008, along with two children in tow. My career in Scotland involved working with learning disabilities and challenging behaviour, and I worked my way up the ladder quickly to management. I specialised in positive behaviour support, and loved making a difference to people’s lives.

My family and I made the decision to move to the Isle of Wight in 2017, and that is when I joined Barchester as a peripatetic nurse initially, before being offer the position of deputy manager in 2018 at the Orchards. I love my work here, we have an amazing team and residents, and there are so many opportunities to really care and look after people who deserve that in their later years.

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Becky Williams

Administrator

I joined Orchard House in August 2019. I am responsible for all finances and administration for the home. I really enjoy spending time with our residents and I love my job role; every day is different.

Outside of work I enjoy spending time with my partner and our lovely little dog.

Alex Downie

Alex Downie

Head of Lifestyle

I began working for Barchester in 2011 as a night carer. I was then offered the chance to work during the days, which was wonderful, as I had more opportunities to interact with residents - and I always enjoyed painting their nails!

Barchester gave me the incentive to develop myself and attain my NVQ Level 2 & 3, which helped me to understand my role a little better and therefore be able to provide the best care I could.

I sometimes had the opportunity to help out with activities, which I really enjoyed. As a result, a became an Activities Assistant whilst still working as a carer - this was wonderful and I had a real passion for it.

When the Head of Lifestyles position became available, staff and residents were very encouraging of me applying for the role. I was ecstatic when I was offered the job and now very happily provide new, fun and person-centred lifestyle choices for those we support.

I am looking forward to learning about residents' interests and encourage loved ones, staff and residents to give feedback and offer input for what they would like to see going on.

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Carol King

Carol King

Hospitality Service Manager

Hi, I’m Carol King, I am the Hospitality Service Manager at the Orchard House. I have worked here since 2006 and enjoy running the housekeeping and laundry team. I also support the chefs and the kitchen team. I enjoy all the hustle and bustle which comes daily at the Orchard. My hobbies are walking, cooking and a read of a good book.

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Paul Smith

Paul Smith

Head of Maintenance

I have worked for Barchester since 2010, my career at the Orchards started on the Elderly Frail Unit but after 2 years I moved upstairs to our Memory Lane Unit. I really enjoyed my time on both units but a change came up to step up to Maintenance Manger, so now in my new role I get the chance to make our home a lovely homely place for the residents to live. My interests are playing around with my boat, fishing and I’m a very keen VW fan and you can always find me tinkering about on our VW camper van. 

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Jeanette Baxter

Jeanette Baxter

Physiotherapist

Hi, I’m Jeanette - a qualified Physiotherapist working at Orchard House. I see residents who request physiotherapy treatments and also treat people who live locally in the community. I treat all age groups, from birth to 100 years, which means that my day is always interesting and varied, dependent on the condition, the person and their age.

My interests include Scottish dancing, walking and gardening, and I am the social secretary for a few community groups on the island.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01983 623 219

All other calls

01983 520 022

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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