Reviews for Mortain Place Care Home

Visited Mortain Place this summer to visit my great nan. Lovely establishment, caring staff and great activities within the home. Totally over the moon she choose Mortain Place.

My Great auntie resides here and she is extremely happy, its so nice to her so settled and engaging in communication with others. The homes very welcoming, always tea and cake on offer on my visit to her. Couldn't recommend the home enough, Thank you.

My mum stayed there for a couple of weeks so I could go away.
She loved it, she even went on a trip out for coffee, and I thought they just stayed in the home, who knew.
It was clean and all the staff were freindly and welcoming.
Thank you if I ever news to do this again, I definitely know where to choose and would highly recommend you

Amazing time at Mortain Place. Everyone was so welcoming and friendly. And the cake wow amazing

I have done some work at mortain place, and all I can say is the staff and the residents are more than welcoming!
The residents are so happy, and seem so well cared for, the staff do an amazing job, they look after the home and any guests very well. All very polite, and forthcoming.
The management team are amazing, can't do enough for you, and certainly value everything you do for them.
The home itself is spotless, and very well kept. It's more of a hotel!!
I don't often leave reviews, but I couldn't not after being to such a lovely place. Thanks All Ollie

My mother originally entered Mortain place after a fall to recover, this she has done. However as time moved on her vascular dementia set in and as we were aware she would need further care we decided this was the perfect place. The care is second to none in the care home my mother is in..she is not an easy person never has been but all her needs have been met nothing is ever a problem..food is amazing..staff from cleaning catering and wonderful carers are incredible. Admission staff and receptionist all know who every person is and also everyone who comes in are welcomed personally. There is entertainment in and out of the care home with people who genuinely care and take time..everything in life is celebrated here. This was the right choice

Happy, kind and caring staff, who are always willing to go the extra mile, a warm, friendly and welcoming atmosphere, fabulous entertainment/ performers to entertain all, a variety of fun outings and activities available, a very professional, clean organised and a relaxing home.

I have a therapy dog called Hudson. I voluntary visit Mortain every week to bring smiles to all the residents that wish to see him. I have been doing this for 2 and a half years now. Really enjoy bringing smiles to everyone I visit. All the staff are brilliant, caring and always doing something exciting taking the residents to great places and especially Knock-hatch being interactive with the animals they are allowed to be with. If I ever need to be in a home this is definitely top of my list.

"My mum has been here in Mortain for 5years.i would not hesitate to recommend this care home ,although the costs are high the standard of care is overall excellent, and all the carers do a excellent job and go up and above ,to treat and care for my mum ,like they would there own family.they keep you informed on issues that come up on her care , and medication etc.If u see any when visiting they are happy to answer any questions on your relatives care.The cleaning team do a excellent job keeping the unit spotlessly clean.there is quiet a lot going on with activities and outings and the staff do a outstanding job.when I see one of the staff around she often updates me on what my mums done.The environment when you enter seems happy and relaxed.My mum is in the upstairs unit ,and again the environment is very relaxed and residents seem relaxed and happy. Many thanks to all staff at Mortain"

J D
carehome.co.uk rating: 5.00 out of 5

"We regularly visit Mortain Place and really love the atmosphere . It is just like a top class hotel. The staff are all welcoming and friendly -as are the residents . The activities team go over and above to give everyone a wonderful life! There is so much to do - encouraging old hobbies and taking up new ones, entertainment in the lounges, outings to the theatres,zoo, garden centres to buy plants for the gardening group and have a coffee and so much more! Well done everyone!"

Beverley H
carehome.co.uk rating: 5.00 out of 5

"I spent a week at Mortain Place after having a hip replacement. It was the best decision I could have made and the perfect way to build up my confidence and skills with crutches before going home. I felt safe, secure and looked after from the start. I cannot praise the staff highly enough for their friendliness and thoughtful care. It may sound like a small thing, but having them always use your name makes a difference. Visitors were made very welcome and there are plenty of informal places to sit and chat over coffee - and very good cake. I will certainly be recommending Mortain Place. Thank you to everyone for getting me on the road to recovery so quickly."

Annie D
carehome.co.uk rating: 5.00 out of 5

"My mother went into Mortain for respite post fall loves it so much she has decided to stay. There is such a lot going on and all the staff go out of their way to help her. I am so grateful to have her safe."

S M
carehome.co.uk rating: 5.00 out of 5

"Our relative was at Mortain for just over 1 year. His increasing vascular dimensia was well cared for by the staff and he was overall content. We were happy with the support he received until his recent death with efficiently, and staff were very friendly to us when we visited. Although the costs were considerable we are happy with the quality of the facility and the standard of care."

John B
carehome.co.uk rating: 4.75 out of 5

"Beautifully clean caring Care Home. All staff from the beginning to our ongoing time there is amazing, from reception to entertainment staff, carers to cooks and cleaning staff nothing is ever too much for everyone even when residents needs change often."

J A
carehome.co.uk rating: 5.00 out of 5

"I had a fall and fractured my pelvis and broke three rubs. As I had previously visited Barchester Mortain Place Care Home and was very impressed, on my release from hospital, I elected to come here. I have food allergies which are catered for beautifully. I am happy to be here and to be cared for by such caring friendly staff. My friends and family are welcome to visit whenever they wish."

Mary P
carehome.co.uk rating: 4.92 out of 5

"My husband and I have been well cared for after illness and a short time in hospital."

M R
carehome.co.uk rating: 5.00 out of 5

"I like the layout of the building. I have settled ibn well. The food is excellent and the staff are excellent. I like it here very much."

Margaret B
carehome.co.uk rating: 5.00 out of 5