Reviews for Mortain Place Care Home

"Lovely to take my wife in the gardens and enjoy the attentive staff looking after my wife. I am very great full for the level of care my wife receives. It means so much to know she is in a place with such care and kindness. I want to thank all the staff for their kind interaction and attention. Not the cheapest but you get what you pay for. Excellent quality experience for my wife."

"My parents enjoyed a short stay for a few weeks while convalescing from a hospital discharge. From start to finish, from our first enquiry to their returning home we had a brilliant experience. The team are thoughtful, kind and professional, while the facilities themselves are great. I joked I wouldn't have minded a stay myself. Highly recommended."

"The care my mum was given was second to none. The friendly, home-from-home atmosphere is evident the minute you walk through the door. The staff went out of their way to make sure mum had everything she needed or wanted. The staff were also very caring to me and helped me with anything I needed. The accommodation is lovely. Very clean and well kept. The food is lovely with all diets and tastes catered for. The home also provides a full entertainment schedule with something for everyone, consisting of activities on site and external trips and specialist visitors. I cannot say enough good things about Mortain Place. There is nowhere else I would have wanted my mum to be."

"After having a total knee replacement and in a lot of pain, Mortain Place definitely helped with my recovery. Genuine help and support from everyone involved in my care. I actually felt I was being looked after and the building was light and bright. A very nice atmosphere start to finish! Well done."

Unfortunately my Partners Aunt had her funeral today. She lived at Mortain Place for nearly 4 years and loved every minute of it. She called it her home and the staff her extended family. Her trust was justified and such a relief for us to know she was in a safe place, where she felt at home. She had periods during her care, where she had to go into Hospital, but as soon as she was back, the care she received bought her back from the brink on every occasion and she thrived. I cannot explain the warmth of all the staff towards her and how happy she was. I can only recommend Mortain Place as a warm, caring place and our gratitude towards the entire team knows no bounds.

The best care home I’ve ever had the pleasure of going into. A warm and welcoming environment. The staff are very welcoming and friendly.

"My dad went in for respite over Christmas, he was well looked after. We as a family cannot fault the staff. They even invited dads neighbout in for Christmas lunch so he wouldn't be on his own. You can feel its a great place the minute you walk in."

"My aunt required emergency respite care and Mortain Place were able to offer that within an hour of my call. From the initial assessment, throughout the 2 week stay to when she left, my aunt was cared for by an amazing group of people who couldn't have done more for her. They were incredibly professional, whilst maintaining a caring, personal and dignified approach to her needs. Unfortunately it became clear that she required more than residential care, but whilst myself and the family made alternative arrangements, they provided the best care we could have asked for. They even went the extra mile to wash her hair and do her nails, giving her a pamper session before she was transferred. Thank you all for looking after her."

"My mum came into Mortain Place in August 2025 and it's been the best decision we made as a family. The level of care my mum has received has given her back the health, safety and dignity that her dementia was stealing from her. The staff are all incredible. The kindness, patience and understanding with both my mum and us the family has been incredible. We now can't imagine Mum being anywhere else."

"My aunt Margaret has been a resident at Mortain Place for several years and loves it there, the room is clean when we visit and she has put on weight. We occasionally join her for lunch which is well prepared with plenty of options, she enjoys going out for coffee with us accompanied by a carer."

"When visiting I find that Mortain is very clean and inviting, friendly, and the staff are extremely kind. It is always beautifully looked after, a pleasure to visit"

"Initial requirement was for 2-4 weeks respite care for my mother, and made inquiries of several local homes. Chose Mortain Place as apart from excellent facilities, from the initial enquiry through to first visit and then agreement to place my mother there, I found the whole process to be efficient, informative, and most importantly, there was a genuine interest of what I was looking to achieve for the time that my mother was to spend there. My mother's stay has been extended and her condition has improved considerably. I have found the staff and management to be fully engaged, and most of all, my mother has had nothing to complain about......."

"My experience moving my mother to Mortain care home. I had good support organising the finances arrangements with the Administrator Manager all in good time. General Manager talked through all our options with myself and my mother, and all staff gave us excellent support in moving my mother into the care home. My Mother received incredible welcome on her first day moving into the home, and she was made to feel so welcomed. The maintenance team supported us in hanging up my mother painting on her walls, they were kind and supportive. And this helped my mother feel so settled in her room. All Mortain staff has made us feel as a family so welcomed and supportive. Mortain care is a very warm loving care home."

"Found care home first class. Staff very helpful. My aunt is applying to become a permanent resident Food and facilities are very good. Always made welcome when visiting.Would recommend to anyone Looking for a good care home for their relatives"

"The most amazing staff and home. My dad has been here 2 years and he is treated like family! Medicine, food, cleaning, appointments and keeping the home warm are all excellent. Would recommend Mortain to everyone!"

A Review after 15 Months. I visit my Mother at least 3 times a week and I can honestly say, if you have a loved one, this is the place to go. It is all about the people and they are truly amazing, caring, patient and professionial, genuinely nice people. And it rubs off on the residents, everyone is calm friendly and relaxed. It comes from the senior management and spreads right through Mortain Place. Every time I leave, I give a quiet prayer of thanks my Mother is there. Well done to everyone who works there.

"My Mum Carol is very happy & very comfortable in the care home, her care from the staff is first class, they are extremely diligent. The care home is very clean & always well presented, the staff are very friendly & lovely to my elderly Mum. The food is of a very high standard & well presented & an excellent variety. The card home makes a huge effort to keep the residents active & entertained. I am extremely happy with the level of care & attention that my Mum is receiving. ."