Reviews for Hundens Park Care Home

What a lovely pleasant surprise I had visiting this nursing home today . From walking through the door to coming out, I was so impressed with the staff the decor the cleanliness . Everybody was cheerful, friendly, and welcoming . Keep up the good work, Hundens. I'm sure my friends mum is in safe hands

My mum is a resident at Hundens park and we are so happy with the care she is receiving, the nursing staff are so easy to talk to about anything you’re worried about, and do everything to help. Best nurses I’ve ever come across. From management, care staff, admin, activities, chef, honestly the difference from other care homes we have had mum in is outstanding this is mums third care home. And not to forget maintenance he is the most caring guy you will ever come across he is a complete gentleman who goes above and beyond for you. The food is outstanding, the activities are so well planned and it’s refreshing to watch residents enjoy them. and hourly checks from care staff. Team work from Fabulous care staff. ⭐️⭐️⭐️⭐️⭐️

"From the first day of attending Barchester Hundens Darlington, I was very satisfied with the security admission procedure. And extremely impressed by the friendly and warm welcome given by all staff. Pleasant, polite and helpful attitude. Their upfilling and cheery disposition was excellent and valued by our family on the difficult situation we found ourselves in. We were allowed tea and coffee as required during visits. Attention to the patient was available straight away if needed. I highly recommend this care home."

Peter L
carehome.co.uk rating: 4.64 out of 5

"Hundens park is mum's third care home and most definitely third time lucky as they say. Management are exceptional always engaging with us all and always around and happy to help or answer anything. The amazing admin who is always happy to answer any questions anyone has. Activities at this care home are great and very well planned with a range of things from singers to animals visiting, Tea parties, outdoor park visits, even taking residents for coffee and ice creams.real good mix of things. The food looks delicious and plenty of choices or alternative options. Maintenance is the most caring guy who really interacts with residents and their family The amazing care staff who are hard working making a hard job look so easy our loved ones are safe and looked after we really do appreciate you all. Anyone looking for a home from home care home, look no further."

Jayne T
carehome.co.uk rating: 5.00 out of 5

"Right from the start the management were so professional, they made the transfer to this home so easy but also dealt with my mother in law with complete dignity. The carers and nurses do an excellent job and make everyone welcome, they also have great communication with the family. I would highly recommend Hundens Park."

M T
carehome.co.uk rating: 5.00 out of 5

"From walking through the door i knew that this care home was the best choice my friend had made for her mum . The place was warm welcoming clean and bright . The rooms were lovely and all the staff I met and spoke to were friendly kind and helpful. Keep up the good work Hundens Park. Ill definately recommend your home"

Caron B
carehome.co.uk rating: 4.58 out of 5

"Outstanding friendly care home that really is a breath of fresh air and by far the best care home we have ever dealt with, My sister is general nursing and is nursed in bed by an amazing team of people who work together to make this care home such a happy place for the residents to live and call their home. It has a hotel feel about it when you walk in and the nursing staff are 1st class, The activities are excellent and they really take their time to do a mix of things with the residents. From management to admin, chefs, care staff, maintenance staff. And activities. Professional, friendly, respectful, caring people and a fabulous care home."

Angela R
carehome.co.uk rating: 5.00 out of 5

"My father has over the last 12 months has been hospitalised on a number of occassions and has been housed in various locations in the area. However was re housed by social services at Hundens Park. What a difference. The other locations are not a patch on Hundens Park. The staff at both were excellent, as is Hundens Parks, but the facilities and the access to management and nurses are far better. My father seems much more settled and happy. Many thanks!"

J H
carehome.co.uk rating: 4.58 out of 5

"My husband has recently become a resident of Hundens Park, he was very upset having to go into a care home, however, the staff have been amazing. He's had previous issues with a bed sore thats gone on for 2 years & with the excellent care he's receiving its improved & is almost better within a few months of being here. He likes to smoke & the carers always make time to take him out daily. He's put on weight & looks really well. Staff & management have been extremely supportive to all our family too. Highly recommended."

Wendy S
carehome.co.uk rating: 4.58 out of 5

"My dad came to the care home from hospital. It was a shame that by the time he was discharged he could not get out of bed and enjoy the care home. I found the staff friendly and welcoming from the first visit to when my dad sadly passed. The staff could not do enough to make us welcome and my dad feel at home. The home itself was beautiful and had a homely feel to it, along with being very clean and smelling nice. I was glad my dad got to spend his last days here + felt happy we was being well looked after."

A T
carehome.co.uk rating: 5.00 out of 5

"Mum passed away in March, just a few days short of a year living at Hundens Park. The care my mum received during that year was exceptional, from all the staff, from the maintenance staff all the way up to management. Thank you to you all, not just for the care given to mum, but for the support I received."

Carol H
carehome.co.uk rating: 4.58 out of 5

"After seeing Hundens Park I was impressed by how clean, up-to-date and welcoming all of the rooms were. The personalisation of the bedrooms made them feel so homely. The staff were amazing, helpful and deeply empathetic. Nothing was too much trouble and it was easy to see how much they care for the residents. My grandad was treated with so much compassion + dignity. I only wish he came sooner."

Adam T
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Hundens Park for 2 weeks now and the whole family love it. Nothing is too much bother. The staff are all wonderful from the carers to nurses and management. They are all wonderful with mum. The rooms are lovely and clean and nicely decorated. I couldnt have wished for a nicer home for mum. We all feel welcome and mum has a big family and lots of friends, nothing is a problem. We would like to thank you all for everything you do for mum as she is special to us and you make her feel special. Mum is happy and that means alot."

S P
carehome.co.uk rating: 5.00 out of 5

"excellent members of staff caring, loving and comforting and much more outstanding services from all teams across the care home outstanding care home all staff have residents and family at the heart lovely homely feeling when they're thack you for all the staff at this care home"

I K
carehome.co.uk rating: 5.00 out of 5

"rate out of 10 - 10 Amazing support alway around the person Very person centred in all aspects of care and support people first. Great staff Team a true credit to all. manager and Deputy manager alway give 100% all the time and alway their to help and support#it just one big family like home from home magical home a true credit to all."

George W
carehome.co.uk rating: 5.00 out of 5

"My wife has been here for nearly 6 month now and all the staff , nurses and carers are amazing they look after her really well and take there time provide excellent care all member of staff are pleasant and really friendly , I think this care home is the best in Darlington and absolutely spotless , lovely that I can also make myself a coffee in the kitchen or most of the time staff will ask if I want a cuppa and cakes are always available I take my dog chip each time I visit my wife and he loves going because they all love him The ward my wife is resident on had recently been decorated and it really looks homely and snug and new seating is going to be installed shortly which I am so looking forward to be able to site and have a cuppa with my wife Great work all of you keep it up Thanks so much"

John H
carehome.co.uk rating: 5.00 out of 5

"Thank you all for your great care, support and professionalism during my mothers stay at Barchester Care Home. My brother and I greatly appreciated everything by all the wonderful staff. Lovely to know Mum was in good hands, respected and well looked after in all her time at Barchester."

John K
carehome.co.uk rating: 5.00 out of 5

"My mum has been in Barchester Hundens Park Care Home for five weeks. All the staff are amazing, the care my mother is receiving is exceptional. The home is well-kept, clean and tidy. I honestly can not find fault with anything."

Carol H
carehome.co.uk rating: 4.58 out of 5

"I find Hundens Park Care Home a pleasant surrounding with friendly staff and efficient management. My mother enjoyed her surroundings. The food was very good and I would recommend it to anyone looking for a caring and safe residential home."

Robert K
carehome.co.uk rating: 4.83 out of 5

"I am writing this review to express the happiness that I had during a visit. To start with, the home looked absolutely beautiful, the atmosphere was peaceful and the environment took me straight into the Christmas spirit. Visited one of my dearest and was amazing to see a fantastic spirit and health progress in the last couple of months. Talking, the resident could not praise the staff enough, stating how lovely all are, how responsive they are towards his needs, enjoying the activities, choices respected and extremely happy with his room. The quality of life was, without any doubt, visible and could tell how happy he was to call it his home now. Staff have been highly professional, visible kindness towards him and with a smile on their face. Thank you all for making him happy, thank you all for all your hard work, it does not go unnoticed."

B P
carehome.co.uk rating: 5.00 out of 5

"I visited Barchester Hundens Park Care Home as there was room availability on an eight bed, all female complex care ward in September 2024. I instantly had a good gut feeling that this was going to be a good setting for my wife and she would finally receive the personal care and interaction with carers/nurses and support staff. The ward is small and permanently staffed with a nurse and a minimum of two carers and now believe my wife is now receiving the support and care that was lacking in other care homes that she has resided in. My wife receives plenty of interaction from the staff in the home and excellent personal care from the ward staff. She is bathed if not every day or every other day and is always nicely dressed when I visit her and this makes my day when I walk on the ward and see her happy and smiling and greets me with open arms. I am now starting to get myself sorted out mentally knowing my wife is receiving excellent care. Thank you Hundens Park."

John H
carehome.co.uk rating: 4.75 out of 5

"Overall, happy with the care provided for my wife in the situation we are in. Thank you."

Trevor C
carehome.co.uk rating: 4.92 out of 5

"My husband was diagnosed with dementia ten years ago. We have been together since we were teenagers, sixty years ago. At first, his decline was slow but a year ago he went into a care home. However, recently due to his deteriorating condition. he was moved to Barchester Hundens Park Care Home. I was very worried and apprehensive as I wasn't sure how he would cope with the change. I needn't have worried. He has settled in well and is happy. His room is spacious and now with some familiar pictures and furniture, it is like home to him. I love the light, airy, clean look of every area and the staff are so friendly, welcoming and caring. I cannot praise them enough. It has given me peace of mind and much comfort. It isn't easy adjusting to a life on your own after so many years together but now I know he is happy and well cared for I can stop worrying about him and enjoy life."

Margaret W
carehome.co.uk rating: 4.58 out of 5

"Excellent support for my mam, the care is first-class, the room is clean, the facilities are good, the support for her medical needs has been great. They also provide secondary support for my dad when he visits, just checking he is ok and giving him a coffee on his visit. My mam has been in the Barchester Hundens Park Care Home now for over three years and we have no complaints at all."

Scott C
carehome.co.uk rating: 5.00 out of 5

"Excellent staff, good care and support. Nice room - all help is greatly appreciated. Thank you."

J K
carehome.co.uk rating: 4.83 out of 5

"The home is wonderful. The building could be the 'best' hotel. The staff, from the wonderful cleaners to the brilliant manager, would be very hard to beat. The welcome, smiles and professional attitudes are rare in any environment but the happiness your staff express is phenomenal. I am very blessed to have my husband nursed with such care and love. After fifty-three years of marriage, I never though such a parting would ever be so joyful. I know if I die tomorrow he will be loved and cared for."

Veronica B
carehome.co.uk rating: 5.00 out of 5

"Since Mum went to stay at Hundens in May 2022 staff were absolutely excellent with her. They treated her with respect and compassion. I felt she wasn't just 'another' resident but a treasured and valued individual. Her last month there before she passed away all staff went above and beyond my expectations to care for her and make her comfortable. In addition, they were very caring and compassionate to me during the difficult time. I highly recommend Hundens Park."

Janet R
carehome.co.uk rating: 5.00 out of 5

"My mam has been at Barchester Hundens Park Care Home in the Swanton unit for one and a half years. I did not think she would settle when she first arrived there. With the care of all the nurses and carers, she seems happy in her own little world. The staff are very kind to Mam and myself. I have 52 miles to travel to see her, so in the beginning I was very worried with her being so far away but I now know she is being well looked after, I am happier."

Julie R
carehome.co.uk rating: 3.92 out of 5

"My mother and father were both residents needing 24 hour care. Myself and my brother cannot praise staff at Hundens highly enough. Not only was the medical care second to none, all aspects of Mam and Dad's wellbeing was considered. Empathy shone through in such a genuine manner. All staff were amazing, in the four weeks Mam and Dad were there, staff had really taken great care to understand and deal with their needs. Mam and Dad sadly passed away in less than 24 hours of each other, it was expected but we were kept informed throughout with enough information to be there when they passed away. The whole team were faultless in their work. Thank you one and all. Your care of our parents meant so much to us. We would recommend this compassionate and professional care home to anyone."

Lynne J
carehome.co.uk rating: 4.50 out of 5

"Having already experienced dementia care elsewhere your service is superior in all activities associated to providing a dignified and caring service, also across the catering provided for residents. Every member of staff demonstrates a high quality and caring service, ever mindful of the individuals preferences and limitations. This is also extended to visitors with an open and friendly manner. Where incidents occur, information and action is taken directly, provided to the appropriate person. An area for improvement is to provide some interactive activities where residents are involved eg. armchair exercises."

R L
carehome.co.uk rating: 4.67 out of 5

"First class home and service."

Terry L
carehome.co.uk rating: 5.00 out of 5

"The staff are first class as nothing is a trouble to them. They are very caring and respect the privacy of patients. Whatever you want, they try their best to provide. All very caring people."

Kevin S
carehome.co.uk rating: 5.00 out of 5

"First and lasting impression of a home offering and providing honest care to clients and families. Staff approachable, friendly and caring, environment warm and welcoming. Very nice well done to the manager and staff. Thank you."

R P
carehome.co.uk rating: 4.56 out of 5

"Outstanding care, staff, management and home, I couldn't summarise our experience better. I have working knowledge of the care home industry and was so pleased Hundens Park could cater for our beloved friend and his wife during what would be their final journey together. The care, attention and dignity our friend received was outstanding. The manager and his team are a complete credit to the home and industry - I wish every provider could see the standard of care and attention that is provided at Hundens, and use this as the benchmark for all homes."

Dina C
carehome.co.uk rating: 5.00 out of 5

"Couldn't fault the place, absolutely fantastic. The staff are all lovely."

B T
carehome.co.uk rating: 4.58 out of 5

"Met the Manager and Staff in February 2017 when my mum was first transferred to the home. Visiting from the USA, I was back home to make sure my mum was placed comfortably in a new care home. I cannot begin to speak more highly of the management and staff at this home. They have gone the extra mile to make sure my mum is cared for. Relatives and friends visit weekly and send me news on her care and it is the best I could hope for - being so far away I do rely on their reports, but to add to this I can contact my mum via Face time and I am so pleased that the manager has arranged this. This place is the best and everyone who works there should be proud!"

Sandra S
carehome.co.uk rating: 4.58 out of 5

"Words cannot express the gratitude and appreciation l feel for the unquestionable loving care and support given to my mum in law at all times throughout her stay."

Denise H
carehome.co.uk rating: 5.00 out of 5

"I have found that my husband has been very well looked after by all members of staff. The home has a very homely atmosphere and is very friendly when visiting, I have no complaints at all and would recommend this home to anyone."

B C
carehome.co.uk rating: 5.00 out of 5

"Care is generally good. Car parking can often be a problem when training days are being held (frequently). There is space to extend the car park - currently, the staff probably occupy 80% of existing space. Sometimes it's difficult to find a member of staff on arrival. The recent new manager has made a big improvement to the home."

L S
carehome.co.uk rating: 3.83 out of 5

"Putting a parent into a care home is a very difficult decision, lots of guilt and sadness, so I am pleased to be able to say that the decision to choose Hundens Park was the right one. From the moment Mum arrived she has been treated with nothing but dignity and respect. Whilst the facilities are fine the biggest asset that the home has is its staff. They are kind, respectful and trustworthy. Nothing is too much trouble and their care and compassion extends to us as a family. Thank you."

Ruth B
carehome.co.uk rating: 4.00 out of 5

"We were lucky enough to visit the care home with a small group of children from Darlington College Child Care Centre. We were made to feel very welcome, with the staff ensuring the children felt comfortable and informed regarding what happened at the home. We were given a guided tour explaining to the children the extensive activities some of the residents were able to enjoy. The home is beautiful with lovely gardens and an amazing team caring for the residents with compassion and dignity. Thank you for allowing us to visit and we are looking forward to coming back at Christmas time when we can hopefully sing some Christmas songs for you all."

Amanda D
carehome.co.uk rating: 4.58 out of 5

"My sister was admitted to the care home in December 2018. My sister passed away after only been a resident for 7 days. During those 7 days, my sister was treated with the utmost compassionate care by every single member of staff. The staff treated all the family with the same compassion, nothing was too much trouble for them and we are a big family, visitors were constant those 7 days. We were always made to feel at home, coffee and biscuits were constantly provided along with tissues and kind words when we cried, we cried a lot. All the family feel blessed that my sister passed away in such lovely surroundings and we would without hesitation recommend this lovely care home to anyone who asks. I wish to express my personal thanks to everyone single member of staff, it is a fabulous team, they should be very proud of themselves."

Melanie B
carehome.co.uk rating: 4.58 out of 5

"My grandad has settled into the home really well. As a family, we feel that all of his care needs are being met effectively and efficiently by all care staff. The care home have been a great support for my nana and showed understanding and empathy when she comes to see my grandad on a daily basis. Overall we are happy as a family with the care that is being given."

Sarah J
carehome.co.uk rating: 5.00 out of 5

"I was very impressed with the level of care my mother received. Unfortunately she was only in the home for 2 weeks before she died. She was great with kindness and respect. She received first rate care. Someone even sat with her all night before she passed. The gardens are beautiful, my Mam really enjoyed the gardens. I was not sure about a nursing home for Mam but once the decision was made we knew we had made the right choice. Thank you."

Colin H
carehome.co.uk rating: 4.17 out of 5

"My mam loves it here now, she has dementia so at first she wanted to go home, but the staff were so patient and helpful. We had all her things put in her room, even the internet, T.V on the wall. They helped her settle in, cut her nails and painted them, talked to her, gave her help even when she did not know she needed it, like changing her, washing her face, giving her lots of drinks. She loves the food."

Jane H
carehome.co.uk rating: 4.92 out of 5

"Hundens Park Barchester Care Home in Darlington looked after my nana for just over three years. All I can say is she was looked after so well by very caring staff who became like friends and looked after us as a family too when we visited her. We as a family miss Nana so much, but I have to say miss all the staff too. Highly recommended."

Julie D T
carehome.co.uk rating: 5.00 out of 5

"Mum was a resident for 2 years, and during that time she was treated with respect and dignity, in a loving, caring, professional way. The surroundings were perfect for my mum's needs, and as Mum could at times be challenging, it never ceased to amaze me the patience showed towards her. During my mum's last weeks over this lockdown period, I have felt confident and reassured that Mum received the best possible care. I would just like to say a huge thank you to everyone."

Janice W
carehome.co.uk rating: 4.33 out of 5