What our families say

Barchester Hundens Park Care Home Recommended on carehome.co.uk
We score 8.9/10

12 Reviews

Barchester Hundens Park Care Home Recommended on carehome.co.uk
Good

09 December 2017

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"Putting a parent into a care home is a very difficult decision, lots of guilt and sadness, so I am pleased to be able to say that the decision to choose Hundens Park was the right one. From the moment Mum arrived she has been treated with nothing but dignity and respect. Whilst the facilities are fine the biggest asset that the home has is its staff. They are kind, respectful and trustworthy. Nothing is too much trouble and their care and compassion extends to us as a family. Thank you."

Ruth B
carehome.co.uk rating: 4 out of 5

"Care is generally good. Car parking can often be a problem when training days are being held (frequently). There is space to extend the car park - currently, the staff probably occupy 80% of existing space. Sometimes it's difficult to find a member of staff on arrival. The recent new manager has made a big improvement to the home."

L S
carehome.co.uk rating: 3.83 out of 5

"I have found that my husband has been very well looked after by all members of staff. The home has a very homely atmosphere and is very friendly when visiting, I have no complaints at all and would recommend this home to anyone."

B C
carehome.co.uk rating: 5 out of 5

"Words cannot express the gratitude and appreciation l feel for the unquestionable loving care and support given to my mum in law at all times throughout her stay."

Denise H
carehome.co.uk rating: 5 out of 5

"The care shown by both the nursing staff and the carers is exceedingly good. The job is inevitably a stressful and emotional one, but the staff are highly dedicated in giving their best and put the residents first. A team that is very much appreciated. Thank you."

L S
carehome.co.uk rating: 3.83 out of 5

"Met the Manager and Staff in February 2017 when my mum was first transferred to the home. Visiting from the USA, I was back home to make sure my mum was placed comfortably in a new care home. I cannot begin to speak more highly of the management and staff at this home. They have gone the extra mile to make sure my mum is cared for. Relatives and friends visit weekly and send me news on her care and it is the best I could hope for - being so far away I do rely on their reports, but to add to this I can contact my mum via Face time and I am so pleased that the manager has arranged this. This place is the best and everyone who works there should be proud!"

Sandra S
carehome.co.uk rating: 4.58 out of 5

"Couldn't fault the place, absolutely fantastic. The staff are all lovely."

B T
carehome.co.uk rating: 4.58 out of 5

"Having already experienced dementia care elsewhere your service is superior in all activities associated to providing a dignified and caring service, also across the catering provided for residents. Every member of staff demonstrates a high quality and caring service, ever mindful of the individuals preferences and limitations. This is also extended to visitors with an open and friendly manner. Where incidents occur, information and action is taken directly, provided to the appropriate person. An area for improvement is to provide some interactive activities where residents are involved eg. armchair exercises."

R L
carehome.co.uk rating: 4.67 out of 5

"Outstanding care, staff, management and home, I couldn't summarise our experience better. I have working knowledge of the care home industry and was so pleased Hundens Park could cater for our beloved friend and his wife during what would be their final journey together. The care, attention and dignity our friend received was outstanding. The manager and his team are a complete credit to the home and industry - I wish every provider could see the standard of care and attention that is provided at Hundens, and use this as the benchmark for all homes."

Dina C
carehome.co.uk rating: 5 out of 5

"My mam loves it here now, she has dementia so at first she wanted to go home, but the staff were so patient and helpful. We had all her things put in her room, even the internet, T.V on the wall. They helped her settle in, cut her nails and painted them, talked to her, gave her help even when she did not know she needed it, like changing her, washing her face, giving her lots of drinks. She loves the food."

Jane H
carehome.co.uk rating: 4.92 out of 5

"First class home and service."

Terry L
carehome.co.uk rating: 5 out of 5

"First and lasting impression of a home offering and providing honest care to clients and families. Staff approachable, friendly and caring, environment warm and welcoming. Very nice well done to the manager and staff. Thank you."

R P
carehome.co.uk rating: 4.56 out of 5

"The staff are first class as nothing is a trouble to them. They are very caring and respect the privacy of patients. Whatever you want, they try their best to provide. All very caring people."

Kevin S
carehome.co.uk rating: 5 out of 5

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Hundens Lane Darlington DL1 1JF Get directions
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