What our families say

"I can't find the words to express how good this care home is and how grateful I am of the care given to my father. My father is completely paralysed and requires constant care and attention to meet his needs and at South Grange all the staff and management have gone 110% to ensure he is comfortable and happy. In all the time that my father has been ill, there has been no other organisation that has attended to him in this way and they all just do it naturally here. They are real trailblazers and my dad has been blessed to be in their care. Heartfelt thanks to everyone at South Grange and the Barchester group. What amazing standards - totally unbelievable."

Karen L
carehome.co.uk rating: 5 out of 5

"My Mother went into South Grange on the 21st December 2018. My last visit was at the beginning of May. The staff are always happy and cheerful and very welcoming. Mum has settled in wonderfully and partakes in all the activities, from watching Carpet Bowling, Baking and Arts and Crafts. The meals are nice and the home is very clean and tidy. A big thank you to all of the staff for taking care of Mum."

Peter H
carehome.co.uk rating: 5 out of 5

"Mum had been in South Grange for 22 months. During this time we could tell that she was well looked after. She was settled and had a lovely room, where she could have peace and quiet or venture out to join in with activities. The last three months, Mum's health deteriorated and it was during this time that the staff were even more caring and attentive. We felt that Mum was in safe hands. Can't thank them enough for looking after Mum with such kindness and on the saddest of days looking after us too. Nothing was too much trouble."

Lesley S
carehome.co.uk rating: 4.5 out of 5

"In my view, the care home, management and especially the caring staff were excellent during my wife's stay from March 2016 until her death in January 2018."

James S
carehome.co.uk rating: 4.17 out of 5

"The care home was always spotless. All staff were friendly and welcoming. My mother was treated with the utmost respect and dignity at all times. In her last few weeks, the staff could not have done more to ensure she was comfortable and clean and made sure they looked after my father, my sister and myself. We could not have been happier with the care received."

Alison S
carehome.co.uk rating: 5 out of 5

"I have just spent this past week visiting my mum on a daily basis and was always given a lovely warm welcome from all of the staff I met this past week. You are always assured of a cheery smile and hello, we were always very well looked after during the visits with lovely lunches in the 'snug', to coffee/tea at breaktimes. The staff are delightful and most importantly my mum is very happy and settled."

E B
carehome.co.uk rating: 4.83 out of 5

"I cannot praise the staff of South Grange Care Home enough for the love, care and attention given to my aunt over the last 11 months of her life. Everyone is enthusiastic about their jobs and go the extra mile to make the residents happy and comfortable."

Midge B
carehome.co.uk rating: 4.5 out of 5

"My mother was resident at Barchester South Grange for 4 years and received care and attention always. Staff were always friendly and aware of her needs and preferences. She died April 24th, 2017. End of life care was exceptional and Mum was cherished until the end. The staff were always friendly with family too."

Anne B
carehome.co.uk rating: 3.92 out of 5

"I have been a resident here since 2017 and have nothing but praise for the level of care I have received. There is a wide range of activities on offer that are stimulating and engaging. The food is good and there is a good variety of choice. The staff are always ready to help and look after my health needs when they arise and always seek solutions when issues develop."

L B
carehome.co.uk rating: 5 out of 5

"Overall the home is very good. The staff are very friendly and appear to pop in to see Mum and check she is OK at frequent intervals (this is when staffing levels and time permits)."

Marjorie P
carehome.co.uk rating: 3.92 out of 5

"I can't rate Seven Arches highly enough. My daughter is very well cared for by the staff, who are all lovely. They continue to try and aid her progression, which gives me a lot of comfort."

June C
carehome.co.uk rating: 4.67 out of 5

"My mum has been at the residence for nearly 3years now and I have been pleased with every aspect of the care home. The home is in a nice setting and is always kept extremely clean. The standard of food is very high and there is an excellent variety of dishes throughout the week. My mum is well looked after and the staff have been excellent with her. They are professional, caring and friendly. I have seen this when I have just arrived and they are not aware I am there. My sister and I are delighted with the home and we are lucky that we can relax in the full knowledge that our mum is in the most capable of hands."

Andy B
carehome.co.uk rating: 5 out of 5

"This is a first class care home in every respect. My dear mother has had superb care in this wonderful home for nearly 9 years. I have been able to visit her freely and enjoy the occasional meal with her in a well-appointed private dining room. The setting of this care home in the Angus Hills is idyllic and it would be hard to find more helpful and friendly staff. I enjoy visiting South Grange and always feel extremely welcome and at home. I could not have found a better care home for my dear mother. South Grange is absolutely first class on all parts!"

Ian M
carehome.co.uk rating: 5 out of 5

"A very welcoming and homely care home. Management are very approachable and very prompt in resolving any issues we had as a family. They seem a great team and all work together. The only problem we had as a family was the room not having any shower facilities which if they did have, would make showering residents so much easier."

K S
carehome.co.uk rating: 4 out of 5

"We feel lucky that our relative was in South Grange, where the wonderful staff did all they could do, for her and us. The care she received was a comfort to us. Ultimately, nobody wants to place a dear relative in a nursing home. But South Grange made us relax somewhat about having to. We had every impression that our relative was their priority and friend. Everything that could be done, was done by a dedicated and loving team of staff. I would and have recommended it to others, in fact, I'd go there myself as a resident if I needed care. A fabulous home run by dedicated, beautiful and caring staff. They made everything easier than it might have been and we are proud to tell everyone exactly where she was living."

C P
carehome.co.uk rating: 4.75 out of 5

"Always a warm welcome. The staff are so nice. The manager always has time for everyone. My father is well cared for and is very happy staying in the Seven Arches. Excellent communication from all staff."

Lynn M
carehome.co.uk rating: 4.33 out of 5

"My father has lived in South Grange for the past eighteen months. He was slow to settle in after living independently. He is 95 years old and is mentally very astute. The care staff have always been very caring and supportive to all his needs. They encourage him to participate in the many activities on offer. His favourite is carpet bowls which is a daily event. My father speaks highly of the menu and the variety on offer. He also enjoys being resident of the day and being spoiled. The whole care team offer everything he requires."

K K
carehome.co.uk rating: 4.42 out of 5

"All the team and the manager do a wonderful job they are very caring and understand my Mothers needs. Dementia is a difficult disease but the staff are so patient. Everyone is very helpful and I am always kept up to date on her status"

S H
carehome.co.uk rating: 5 out of 5

Mum now in her fifth year of residence at South Grange Care Centre, it gives me great happiness to write again to let you know that I continue to be deeply impressed, indeed delighted, with the high quality of care which she continues to receive

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