What our families say

"My stay here has only been for 2 months and I am being well looked after. The room is very clean. Staff are top rate, very kind. Food is OK."

J A C
carehome.co.uk rating: 3.67 out of 5

"I am very satisfied with the care my mother receives at Lakeside Care Home. She is cared for with dignity and respect, the staff are very helpful and friendly."

Linda N
carehome.co.uk rating: 3.83 out of 5

"Overall I can say that I am satisfied with my mother's care however, I do feel that there is a shortage of staff as on several occasions my mother has had to wait 15 minutes to be taken to the bathroom and during this time lapse several accidents have occurred. The ensuite bathrooms are outdated and need to be modernised with walk in/wheelchair shower access as a necessity. Considering the amount that is charged per week, I would have expected the rooms to be more modern and well decorated and more staff on hand. But the staff are very helpful and the food and activities are very good."

Linda N
carehome.co.uk rating: 3.33 out of 5

"The premises are very well kept, with wonderful grounds. The staff on the Lavender ward where my father stayed are attentive and have the knowledge and understanding to deal with all their clients. The food served is of a very good standard. We enjoyed our family meal and was better than we expected. My father has now passed away, and the attention and care we were provided in his last hours were fantastic. The team treated my father and my family with dignity and kindness we could not have asked for more. Thank you and kind regards."

E H
carehome.co.uk rating: 4.25 out of 5

"We have found the staff at Lakeside to be very co-operative and available whenever you need to speak with them. Our aunt is very happy in their care and often says how kind the staff are to her. We are happy with the activities provided for her."

William V
carehome.co.uk rating: 4 out of 5

"My father was transferred to Lakeside after having been placed at a non-specific residential home, after a prolonged period in hospital, following a nasty and recurring UTI. It was found that although my dad had been diagnosed with vascular dementia, that he would require more specific care. The staff at Lakeside not only facilitated a smooth transition, they also reassured my family with their knowledge and understanding of the condition, and candid and honest duel working approach that fits with our family values."

Kathryn J
carehome.co.uk rating: 4.36 out of 5