Reviews for Elgar Court Care Home

I was truly impressed with Elgar Court Care Home. It was easy to find and easy to park. From the minute I stepped into the reception I was really impressed. We received a very warm welcome each time we visited. The staff were so kind and helpful and took time to show us round everywhere and answer all our questions. The facilities and the décor were first class and it was clear that everything was designed to fit round the needs of the residents and their preferences. They have a team of caring and dedicated permanent staff which I found very reassuring. There was a range of activities throughout the week to keep residents engaged and entertained including trips out into the community. The staff took time to chat to my mum over coffee and cake and really get to know her which was lovely. The surrounding area and views were very pleasing to with the Malvern Hills on one side and the countryside stretching out to Bredon Hill on the other. I would definitely recommend Elgar Court with confidence.

"Elgar Court is now my Dad's and Mum's permanent residence. I have no need to worry day to day about any more so have more capacity on being a daughter again. The staff are so caring and compassionate. They also seem to have infinite amount of patience. The staff have made this difficult transitioning period so smooth as this is a big step in all our families lives. I do feel both parents are listened to which as they have got older had not always been the case. Thank you all so much"

"My Dad has ben a resident at Elgar Court since November 2024, where he has received excellent care and kindness . Recently he needed to be hospitalised and all senior , junior carers and management were incredibly supportive . As a family we truly appreciated the professionalism and personal help to us during a worrying time . He has recovered so well and enjoyed celebrating his 90th birthday in July using the Private Dining Room at Elgar Court . Everyone involved contributed into making it an extremely special day providing us all with very happy memories. Thanks to all ."

"We had a wonderful family day to celebrate my Dads 90th. Birthday. It was truely an amazing event with excellent food and facilities and the support of Elgar Court staff. Well done. An afternoon never to forget. Thanks so much. EC make all the difference to my Dads life."

"Elgar Court are doing a fabulous job of looking after my father in law, and he is very settled there. The activities are varied and they go out of their way to encourage the residents to participate. It is a great comfort to us as a family to know that he is so well cared for, and the staff are wonderful. In particular, he had a birthday party this past week and the chef did a fabulous job of catering for all of us. Thank you so much."

I visit a resident in Elgar twice a week. The staff are always very welcoming and friendly. It’s always very clean. The meals always smell delicious and there’s always tea and cake on the go between meals.

"I most enjoyed my stay. I was well looked after and everyone was helpful and caring, catering was very good & I was never hungry or disappointed by the food & drink."

"My experience of the care home has been excellent. They organised the stay very well - even meeting us at 7.00 am on our arrival after a long journey from Scotland. The staff have been excellent - caring and interested."

"I came here May 1st - May 30th for respite care following four operations for hip revision. During this time the care and support of the management team and carers has been wonderful. My confidence in walking has improved and my general well being also strengthened. I cannot praise Elgar Court Care Home enough. Would recommend it to anyone and my best adjective would be EXCELLENT!"

We attended an Easter bunny hunt today, our two daughters had a great time, the staff were lovely and accommodating. Thank you for having us!

"Beautiful hotel like environment. Always clean and tidy. All staff friendly and very helpful. Nothing is too much trouble. Food (parents describe) is good quality and nutritious. My parents both look well and are recognising quality. Would rate 11/10!"

"Always treated with politeness and engaging conversation with all members of staff. Environment reflects calm and peacefulness."

"Such a wonderful, friendly and helpful place. I couldn't wish for better."

"My dad is being looked after very well now. He's now eating and drinking well and has help washing, dressing etc. Always very happy with amenities, activities and staff. They are very helpful and always let you know what is happening. Excellent."

"Mum has been with Barchester Elgar Court Care Home for six months and I cannot recommend them highly enough - support for Mum, us, with the transition into care is second to none. Mum is happy, content and enjoys being at Elgar Court - it's more like a hotel than a care home."

"Since my father became a resident at Barchester Elgar Court Care Home, he has had excellent care. From my initial telephone call, the excellent assessment while he was in hospital to his "admission", his care has been exemplary. Without Elgar Court, I honestly feel Dad would not be with us anymore. His physical and mental well-being have improved hugely. My health has improved knowing he is here."

"I'd give you 5 and a half if I could!"