Reviews for Elgar Court Care Home

We’ve recently returned from a visit to Elgar Court, and we were absolutely blown away by the entire experience. Moving a loved one into a residential home is one of life’s tougher challenges—there’s so much uncertainty about where to start, what questions to ask, and who to turn to for guidance. But from the moment we connected with the team at Elgar Court (and Barchester), we felt nothing but reassurance. Everyone we’ve interacted with has been nothing short of incredible - patient, understanding, knowledgeable, and most importantly, genuinely caring.

The facilities are absolutely first class with a real attention to detail but in the big scheme of things, that’s probably the easy bit. The tricky bit is assembling a group of individuals who have a passion for caring and it felt from our visit that they have accomplished this at Elgar Court. From Naomi, who patiently answered my emails and phone calls, to Sarah, the General Manager, who took time to sit down with us, to the person in charge of activities, the head chef and the head of maintenance — everyone we met seemed wholeheartedly committed to making life as fulfilling as possible for the residents.

Even looking through a critical lens, we couldn’t find a single fault in our experience. Elgar Court is filled with compassion, professionalism, and a clear dedication to its residents’ well-being.

A huge thank you to everyone we’ve met and interacted with so far on this journey. Your care and dedication mean the world.

Had a great afternoon Easter egg hunting around the home and grounds. Very friendly people and a choccy egg for a happy son

Elgar Court is a wonderful care home with a fantastic team. The moment you walk in, you're greeted with warm smiles that make you feel right at home.
Huge shoutout to the team you're doing an amazing job, keep it up.

We attended an Easter bunny hunt today, our two daughters had a great time, the staff were lovely and accommodating. Thank you for having us!

we run Care2Recruit recruitment agency in Worcester and work with many elderly homes across the county. we have always found Elgar court, Barchester to be kind, friendly and very responsive.

5 star service!

"My experience of the care home has been excellent. They organised the stay very well - even meeting us at 7.00 am on our arrival after a long journey from Scotland. The staff have been excellent - caring and interested."

J R
carehome.co.uk rating: 4.82 out of 5

"I most enjoyed my stay. I was well looked after and everyone was helpful and caring, catering was very good & I was never hungry or disappointed by the food & drink."

Michael R
carehome.co.uk rating: 4.36 out of 5

"I came here May 1st - May 30th for respite care following four operations for hip revision. During this time the care and support of the management team and carers has been wonderful. My confidence in walking has improved and my general well being also strengthened. I cannot praise Elgar Court Care Home enough. Would recommend it to anyone and my best adjective would be EXCELLENT!"

Irene G
carehome.co.uk rating: 5.00 out of 5

"Beautiful hotel like environment. Always clean and tidy. All staff friendly and very helpful. Nothing is too much trouble. Food (parents describe) is good quality and nutritious. My parents both look well and are recognising quality. Would rate 11/10!"

N S
carehome.co.uk rating: 5.00 out of 5

"It was lovely to see our dear friend so well cared for. Thank you."

David W
carehome.co.uk rating: 4.17 out of 5

"I have been visiting my friend at Elgar Court since last August. She has settled in well and is enjoying being part of the community. The staff are always friendly and helpful. A very happy place."

Diane W
carehome.co.uk rating: 4.92 out of 5

"Very friendly staff, also helpful and respectful."

P T
carehome.co.uk rating: 5.00 out of 5

"Both the day and nightcare teams were very good. It's been a very good experience sharing time with everyone there. I liked the restaurant but would have liked to have had more vegetables and fruit available. I enjoyed some of the activities but they were often disorganised and sometimes cancelled without notice."

M M
carehome.co.uk rating: 3.67 out of 5

"I stayed at Barchester Elgar Court Care Home for a week to help me recuperate after a hip replacement. I found the staff very approachable, kind and very professional and would give them more than five stars if I could! This applies across the board, with high standards being obvious from admin, activities, housekeeping, catering and not least, carers. Whilst my care needs were modest compared to other residents, any help I needed was readily available with a chat and smile thrown in for good measure. My birthday fell during my stay and I was treated to a birthday cake and prosecco to make the day a bit more special than it might have been. Thank you to all who made me welcome and helped during my short stay."

Pam S
carehome.co.uk rating: 4.83 out of 5

"A very welcoming, safe and secure environment where I was happy to leave my mum for a two-week respite stay. All the staff I encountered were friendly and helpful and the atmosphere calm and relaxed. My mum found the meals good but would have liked more readily available fruit and more vegetables with her meal. I can only comment on the cakes which were far too readily available but delicious! There seemed to be a lot of advertised activities, although they were sometimes cancelled or altered last minute - I hope this improves for future visits. Overall, great!"

J S
carehome.co.uk rating: 4.45 out of 5

"From the first contact to Mother's arrival, we have been delighted with all aspects of care, reception and information given by everyone at Barchester Elgar Court Care Home. I was particularly touched by the telephone call from the home services advisor the day after Mum's arrival, checking everything was ok and Mum was happy with her room etc. The manager has been so helpful and positive. Mum likes the calm atmosphere but with plenty going on if she wants it. Everyone has helped Mum settle in."

Sarah B
carehome.co.uk rating: 5.00 out of 5

"It feels like we have struck gold! My mother has recently moved to Barchester Elgar Court Care Home, having tried two other homes which have not suited her needs. She is the happiest I have seen her for many years! Her physical and mental health have significantly improved, enabling her to live her best life at the age of 92. We are delighted. It is a huge relief for both her and her family. Thoroughly recommend in every way. Thank you to the manager and her fabulous team!"

Joanna K
carehome.co.uk rating: 5.00 out of 5

"My husband spent a week in your wonderful Barchester Elgar Court Care Home. He was a little reluctant to stay but the staff were so kind and understanding that he quickly settled in and enjoyed his stay. The room was comfortable and he had a great view of the Malvern Hills. The staff, without exception, were warm and friendly and totally professional. I appreciated all the care that I experienced and would definitely be very happy for my husband to stay again. Thank you."

Jean L
carehome.co.uk rating: 4.58 out of 5

"I'd give you 5 and a half if I could!"

D S
carehome.co.uk rating: 5.00 out of 5

"All staff are very friendly and helpful. A new facility built with great care and thought in the design and finish."

D S
carehome.co.uk rating: 5.00 out of 5

"Since my father became a resident at Barchester Elgar Court Care Home, he has had excellent care. From my initial telephone call, the excellent assessment while he was in hospital to his "admission", his care has been exemplary. Without Elgar Court, I honestly feel Dad would not be with us anymore. His physical and mental well-being have improved hugely. My health has improved knowing he is here."

Lynn J
carehome.co.uk rating: 5.00 out of 5

"Mum has been with Barchester Elgar Court Care Home for six months and I cannot recommend them highly enough - support for Mum, us, with the transition into care is second to none. Mum is happy, content and enjoys being at Elgar Court - it's more like a hotel than a care home."

Catherine L
carehome.co.uk rating: 5.00 out of 5

"My dad is being looked after very well now. He's now eating and drinking well and has help washing, dressing etc. Always very happy with amenities, activities and staff. They are very helpful and always let you know what is happening. Excellent."

Mark P
carehome.co.uk rating: 4.92 out of 5

"Such a wonderful, friendly and helpful place. I couldn't wish for better."

Sandra W
carehome.co.uk rating: 5.00 out of 5

"Always treated with politeness and engaging conversation with all members of staff. Environment reflects calm and peacefulness."

David I
carehome.co.uk rating: 4.75 out of 5

"From the moment Mum was taken into the home she was grateful and made to feel at home. The staff were amazing and nothing was an issue. The home is very clean, modern but with a homely feel. Would 100% recommend. Thank you all."

A B
carehome.co.uk rating: 5.00 out of 5

"I first approached Elgar Court back in March 2023, and from the first contact, the support I received in moving my 90-year-old aunt and her partner, 91, has been excellent. Nothing has been a problem; they and I have received help and guidance with genuine concern for their future. Now they are there, they seem to have taken on a new lease of life, being able to socialise and enjoy the wonderful facilities they now have access to. Well done to the manager and all her team; you have made this a wonderful experience for them."

Chris W
carehome.co.uk rating: 4.17 out of 5

"Elgar Court is a beautiful home for my in-laws who have moved to the area. The care and attention has been fantastic from day one. All our family have been given a very warm welcome."

C H
carehome.co.uk rating: 4.83 out of 5

"A brand new facility with food facilities and a considerate and caring team, headed by an experienced management team. My parents have been welcomed and their special needs accommodated."

S H
carehome.co.uk rating: 4.58 out of 5

"Having reluctantly decided that she needed to go into a care home because of her failing eyesight, my mother came to visit Elgar Court. My sister and I had chosen this home because we were hugely impressed by the caring attitude, and commitment to a positive future for my mother, as demonstrated by the manager. My mother was given plenty of time to sit in her prospective room, and chat to members of staff, while she adjusted to the idea of living there. The welcome and kindness she received over several visits reassured her every time. Since she moved in she has been encouraged to make the room her own, and she never has anything but praise for the kindness and attention she receives from every single member of staff. As she and the home staff get to know each other, Mum is gaining confidence to ask for help when needed. She loves having access to the outside from her room, and over time we are hoping that the grounds will be developed to allow more areas to walk and sit."

S C
carehome.co.uk rating: 4.08 out of 5

"My elderly but fiercely independent parents-in-law have been struggling at home for some time, but it became obvious that this could not continue. We (and my mother-in-law) had looked at various care homes, and Elgar Court was the clear favourite. We had an assessment booked when my father-in-law deteriorated and was admitted to the hospital. We were delighted and relieved when Elgar agreed to accept mother-in-law the very next day. The staff have been so kind and patient with her, doing their utmost to support her rigid habits whilst gently persuading her into a healthier routine. She is very keen to see her husband as often as possible, and not only has Elgar provided a member of staff to accompany her on the time-consuming visits, but one of the care staff and her husband gave up their free afternoon to take her and stay with her for several hours, refusing any payment. She and we cannot praise the staff highly enough."

Claire P
carehome.co.uk rating: 4.58 out of 5

"As a purpose-built, brand new facility, Barchester Elgar Court Care Home is fresh and clean, with comfortable, tasteful furnishings and state of the art facilities, which evidence their impressive attention to detail. Add to that the views of the Malvern Hills, and the amenities and location are unbeatable. Elgar Court is truly comparable to an upscale boutique hotel. Checking it out for a friend, I found its ambience warm and welcoming. It takes a very special person to be a caregiver, and every staff member I met was genuinely kind and friendly, and always ready to happily and unhurriedly answer questions. With the entire admission process tactfully and sympathetically administered, it’s by far the best I have seen."

R L
carehome.co.uk rating: 4.92 out of 5

"I have been fortunate to stay at Barchester Elgar Court Care Home for several weeks whilst visiting the UK to see my daughter who lives nearby but is at work all day and has her own life to lead. I only have positive comments to make in spite of being a bit quiet and anxious to start with. I have enjoyed the bright modern decor of the building itself, the spacious bed outside areas provide a good opportunity for residents, visitors to meet informally. The staff are committed and caring. They treat the resident with respect and patient and are very cheerful and helpful."

J F
carehome.co.uk rating: 4.67 out of 5

"Well, I visited my mother on the 14th of November, she had already stayed at Elgar Care home for 4 nights, instantly I was welcomed in by the staff and directed to my mum. She looked great, full of smiles and enjoying life there, participating in all the activities which they had to offer from the manager and her wonderful team. I arrived about 5.30 pm not knowing it was dinner time but I sat with my mum who already made friends with other residents. Not 1 of them had a bad word to say about the, well, hotel, it's that nice a place. The food looked excellent, and I was offered sausage, chips, gravy and a drink, lovely food. Mum showed me to her lodgings. Wow, faultless. This is by far an exceptional place, second to none. I cannot thank the manager and her wonderful team enough."

G B
carehome.co.uk rating: 4.17 out of 5

"My mum recently had some respite care at Elgar Court. They made myself and my mum very welcome on our first visit to have a look around. Mum had a wonderful couple of weeks' stay and thoroughly enjoyed the freshly baked cakes and activities. Thank you, Elgar Court!"

Lorraine H
carehome.co.uk rating: 5.00 out of 5

"Well cared for during two weeks respire care, with the assistance needed to recover mobility. The staff ready to help and soon became friends. The building is well designed and is already a social and welcoming community."

James H
carehome.co.uk rating: 5.00 out of 5

"My sister is looked after wonderfully, everyone is so kind and thoughtful. All of the staff listen and give 100% effort into everything they do for my sister. My sister's individual needs are always cared for with understanding."

R B
carehome.co.uk rating: 4.17 out of 5

"Beautiful home with lovely staff who make everyone feel so welcome."

Wendy Y
carehome.co.uk rating: 5.00 out of 5

"Moving a parent with dementia into a care home is one of life's most difficult moments. I am so grateful for your kind, gentle and consistent support in the run up to and during the move. From management to admin staff and nursing/caring staff, you have all been wonderful - even offering me the occasional hug when I needed it most. On the day of admission, as we walked in everybody knew my father's name: it put a smile on his face and made him feel important/restored some agency. We are only just on day 3, but from what I have seen so far I have absolutely no doubt that you will all do everything you can to make each moment for my father the best that it can be. Thank you, from the bottom of my heart."

Julia N
carehome.co.uk rating: 4.58 out of 5

"What a wonderful caring place. My mum in law was adamant that she would not go into a care home. At 98 the family decided the time had come and we brought her on a 5 hour trip to Elgar Court. She had a terrible journey and we arrived after 19.30, but all the staff were absolutely wonderful, she was looked after very well. The 'care for her started as she came through the doors'. A staff member had stayed on to do an assessment, the caring staff took on her care, we were all offered a great meal, and we left her well fed and comfortable in bed. After 8 days at Elgar Court, she says it a marvellous place, and indeed it is, costly but certainly value for money. Great care and life enrichment. Thank you every one of you"

Anne W
carehome.co.uk rating: 5.00 out of 5

"Having not been looking forward to the respite care, because I hadn't been in a care home before, I was very pleased with all aspects of my care and attention given to me."

J B
carehome.co.uk rating: 4.92 out of 5

"Elgar Court Care Home provides excellent care with amazing staff. The rooms are beautifully presented and well-kept. Management and reception staff are welcoming and always helpful. Nothing is too much trouble and our mother, who has dementia, is well cared for. I would recommend this home."

Emma G
carehome.co.uk rating: 4.92 out of 5

"For my first visit, I was greeted with a warm smile as though the staff knew me which was comforting. I was made to feel welcome whilst my nan was son her way to me. During my visit, Nan needed some care which the staff did with kindness and respect. It was a nice visit, in a beautiful environment and nan seems happy here."

A T
carehome.co.uk rating: 4.92 out of 5

"My Father was a short term resident at Elgar Court before his death. He was a stubborn soul who did not want to be in residential care. However, within a few days of settling in he declared he felt safe and happy and was enjoying the wonderful care and attention that he received from all the staff, particularly his main carer. My only regret was that he could not have been persuaded to move in sooner and enjoy himself."

K M
carehome.co.uk rating: 5.00 out of 5

"From the first moment stepping through the door, I knew this was the place for Mum and Dad. All of the staff, the rooms, the facilities, food and drink are excellent. We were all made to feel instantly welcome. The whole process of getting them settled here has been thorough but not overly burdensome. Mum has been here for a few days and her alertness has improved - and she is happy. I couldn't ask for more."

D T
carehome.co.uk rating: 5.00 out of 5

"We received the warmest of welcomes from the moment we came through the door. The standard of facilities is excellent - this has the feel of a hotel, beautiful and spotlessly clean. We are sure Mum and Dad will be very happy here."

J T
carehome.co.uk rating: 5.00 out of 5

"My husband had a two-week respite break at Barchester Elgar Court Care Home. He enjoyed his stay and I, his wife and carer, had a break too. He was well looked after, enjoyed food and slept well. He also joined in some activities. I was made to feel welcome along with any visitors."

A E
carehome.co.uk rating: 4.50 out of 5