Barchester Healthcare has been given an award by Non-Abusive Psychological and Physical Invention (NAPPI UK) for applying excellence when working with individuals with learning disabilities and those living with dementia in a care setting.The national care provider has worked with the training organisation NAPPI since 2002 to deliver first-class care to individuals and learn how to work around challenging behaviour.Helen Tait, Director at NAPPI UK, said: “I am really thrilled to have been able to present the NAPPI Centre of Excellence Award to Emma Holt on behalf Barchester Healthcare. This Award acknowledges an organisation that is working above-and-beyond the requirements of the British Institute for Learning and Development Code of Practice.“Emma has worked closely with NAPPI to trial a web-based system that enables both internal and external auditing of all NAPPI training delivered by the Barchester team of trainers. Emma provides a link between the different parts of both organisations; however it is recognised that the success of any programme is down to the commitment of the trainers and the management team supporting them.”Emma Holt, Training Manager, said: “The NAPPI approach is something that helps us teach our staff how to give positive behaviour support to our service-users and help them retain and practise the knowledge they gain from the courses.“Over the last year we have been rolling out NAPPI training in our Memory Lane Communities. These environments are specially designed for people living with dementia. So far, 19 staff working in Memory Lane in Barchester homes across the UK have completed the level one course and more than 20 trainers will undergo the course for trainers in 2013.”At the moment Barchester has almost 30 onsite NAPPI trainers within the organisation and the relationship with NAPPI continues to go from strength to strength.