Reviews for Sycamore Grove Care Home

Staff at Sycamore Grove are always welcoming. Friendly and happy to help, the care home is always immaculate and outstanding. Nothing is ever too much trouble and I genuinely appreciate their support.

I visit Sycamore Grove on a weekly basis to see to the residents hair. The home is beautiful, the staff are friendly and all of the residents appear to be happy. There is a varied amount of activities to choose from.
I would recommend this home to anyone looking for a long or short term stay.

I have been visiting Sycamore since it opened and can honestly say all the staff are happy here and always welcoming when I arrive. All the residents I see here love the food and entertainment provided. Keep up the good work!

My Mum recently stayed at Sycamore Grove for respite care and we couldn't be happier with their service.

From the moment we arrived, the staff were welcoming, attentive, and professional. They made sure my Mum felt comfortable and at home, which was a great relief to us. The facility itself is clean, well-maintained, and has a warm, inviting atmosphere.

The care team at Sycamore Grove went above and beyond to ensure Mum's needs were met. They were compassionate and took the time to get to know her, making her feel valued and respected.

The activities and social interactions provided were excellent, keeping her engaged and happy throughout her stay.

Overall, our experience with Sycamore Grove was exceptional. The dedication and kindness of the staff made a significant difference, and we are incredibly grateful for the care and support they provided. We highly recommend Sycamore Grove to anyone in need of respite care for their loved ones.

Sycamore Grove is a stunning care home with staff who genuinely care about the residents in their care. The facilities are outstanding and the staff are all warm and welcoming. We are always greeted with a smile and the offer of tea, coffee and cake. The residents are very happy and are provided with lots of different activities. Our team regularly hold meetings in the care home and we are always made to feel welcome.

A lovely new, spacious building with glorious far reaching views over the Sussex countryside. Wonderful friendly staff always very helpful, an absolute pleasure to visit

We have been to visit a resident in sycamore Grove care Home and we’re so Impressed with the treatment we received. The staff were so friendly and kind . The settings were lovely and homely.The people staying there were happily doing jigsaws and sitting in groups playing dominoes.we were offered tea and cakes . The manager was really friendly and welcomed us . If I had to go in a home I would love to go in there . It is luxurious!!

Lovely care home. Heather and her team of carers and admin and not forgetting Laurence are always very welcoming.
Our District Nurses are always welcomed to have our meetings in a relaxing, calm environment which is great for our staff well-being.
More like a 5* hotel rather than a care home.
Of all the residents I have met, they are all very happy in their home.

"Sycamore Grove, All care staff - many thanks for all your care towards me. All cheerful and helpful. When I request help - it was instant. No faults or complaints. Thank you night staff for cups of tea offered, and the quiet, peaceful nights, which, I believe is critical to good service. All of them work extremely hard here. Thank you again (include receptionists at the desk). Thanks again."

J M
carehome.co.uk rating: 5.00 out of 5

"I bring Hudson (therapy dog) in every week to see the residents. I am and Hudson are always greeted with a smile form staff and residents. I enjoy my visits and residents enjoy meeting Hudson."

Kim C
carehome.co.uk rating: 5.00 out of 5

"I am a regular visitor to a friend and take her out to regular events as well as occassional special outings and medical appointments. Staff are always very welcoming and I am always invited to join in events + activities. The only problem is if we return after office hours there is a long wait to be let in or for me to be let out after visiting."

M H
carehome.co.uk rating: 4.25 out of 5

"Every time I arrive I am given a cheerful welcome which comes through to all the members of staff I meet. The care and concern given to residents is excellent and the friend I visit has definitely benefitted from this cheerful + sociable environment. The management is efficient and smart, and keen to build a relationship with residents and visitors. There always seems to be something going on to involve and entertain residents, with excellent organised activities and events. The rooms are comfortable and attractive and my friend has definitely improved since he came in and is well nourished too thanks to the cook!"

P C
carehome.co.uk rating: 5.00 out of 5

"My mum is a resident at Sycamore Grove and at first we were apprehensive but I can honestly say this was quickly put to rest. The staff are wonderful, very caring + treat the residents with great respect & dignity. The home is clean & the food is great. Family & friends are always made to feel very welcome. I would recommend this home to anyone. The management team are also wonderful & need to be congratulated on a brilliant home & its staff."

T T
carehome.co.uk rating: 3.83 out of 5

"Excellent, five-star care at Barchester Sycamore Grove Care Home. My stay for respite care began 17th-24th May 2024. I tried, in my mind, to find fault but I could not find one issue to contend with. A welcoming and helpful receptionist, then the bistro, a communal space, with coffee and tea facilities, fresh fruit and also, an activities centre. All the care staff are attentive and truly care for elderly residents. A big tick for management - the peace and quiet throughout the night. No slamming of fire doors and flashing lights every two hours, distressing the residents. A carer sits throughout the night, listens at doors and offers a cup of tea if residents are awake. Well done everybody. So I do recommend Sycamore Grove to others. Not forgotten - thank you chef and your helpful staff."

J M
carehome.co.uk rating: 5.00 out of 5

"I enjoyed my recent respite stay and was impressed with the standard of care. All the staff were friendly and competent and I felt safe and confident in their hands. The food was excellent and I appreciated the menu options."

Roy W
carehome.co.uk rating: 4.75 out of 5

"My father has been a resident for just over one year. During this time, he has regained his zest for life. He has gained 4 stone in weight, from 10 to 14 stone, due to the wonderful food and care he has received. As a registered nurse myself, I feel that the care and the attitude of the staff are amazing. I would recommend this home to anyone who is looking for a safe and loving environment."

Diana S
carehome.co.uk rating: 4.92 out of 5

"My mum has been in Sycamore Grove since July 2024. I cannot fault any of the care she gets. All the staff go above and beyond and have helped her to settle very quickly. It's a wonderful environment and am always made very welcome when I visit my mum. It's a real home-from-home environment. Mum enjoys the singers that come in on a regular basis. Hoping she will start to join in with all the other many activities they have on a daily basis as she gets more familiar with other residents. As a family, we are very happy."

Caroline P
carehome.co.uk rating: 5.00 out of 5