Care homes help and advice on fees and more

Help & advice

Finding the ideal care home is a daunting task but seeking help and advice can make the process easier and help you to make the best decision possible for yourself or a loved one.

Our care home managers meet people who are looking for care everyday and understand what a difficult time it can be for the whole family. They are always happy to talk to anyone considering different care options and to answer any questions you may have about life at the home, care packages and care in general.

New partnership launched to raise dementia risk awareness

30th March 2020

New partnership launched to raise dementia risk awareness

News / Healthcare news (industry news)

How to help older people deal with the impact of coronavirus

20th March 2020

How to help older people deal with the impact of coronavirus

News / Healthcare news (industry news)

Coronavirus: Over-70s could be told to stay in isolation 'within weeks'

16th March 2020

Coronavirus: Over-70s could be told to stay in isolation 'within weeks'

News / Healthcare news (industry news)

Cannabis extract could relieve pain for Parkinson's patients

13th March 2020

Cannabis extract could relieve pain for Parkinson's patients

News / Healthcare news (industry news)

RNIB helps make new £20 note accessible to those with sight loss

10th March 2020

RNIB helps make new £20 note accessible to those with sight loss

News / Healthcare news (industry news)

CDC offers coronavirus advice for older citizens

4th March 2020

CDC offers coronavirus advice for older citizens

News / Healthcare news (industry news)

Researchers identify new target for Alzheimer's treatment

28th February 2020

Researchers identify new target for Alzheimer's treatment

News / Healthcare news (industry news)

Staff shortages threaten new NHS elderly rapid response community teams

27th February 2020

Staff shortages threaten new NHS elderly rapid response community teams

News / Healthcare news (industry news)

Dementia UK gets celebs involved in Time for a Cuppa campaign

20th February 2020

Dementia UK gets celebs involved in Time for a Cuppa campaign

News / Healthcare news (industry news)

£1m Welsh govt grant to help support people with arthritis

18th February 2020

£1m Welsh govt grant to help support people with arthritis

News / Healthcare news (industry news)

Could wearable tech boost early detection of neurodegenerative diseases?

12th February 2020

Could wearable tech boost early detection of neurodegenerative diseases?

News / Healthcare news (industry news)

Scientists find gene variants that could lower Alzheimer's risk

5th February 2020

Scientists find gene variants that could lower Alzheimer's risk

News / Healthcare news (industry news)

We are welcoming new residents and patients into our homes and hospitals to ensure that we are there for those that need care and support. In order to do this with the safety of our residents, patients and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met.

We are here to ensure that for those that need care, we are doing all we can to keep them safe and protected, and all of our staff are trained in infection control and use of Personal Protection Equipment, and we are proud to be the only care home provider to win the RoPSA Health and Safety Award in 2019 and 2020. We are proud to offer life enrichment activities, and a choice of nutritious home cooked meals, and we provide personalised care dependent on your needs. Please get in touch with your local Barchester care home for more information, or to arrange a virtual show round of a home in the first instance. We appreciate that if you are looking to move in, you will want to see the home in person, and we are open to show rounds in person if needed, but please note that there is a strict meet and greet protocol that all visitors must follow.

Please be assured that we are working hard to ensure that where possible, visiting can continue throughout the winter. We already have a number of homes with designated visiting rooms that are designed with both comfort and safety in mind. The visiting room is similar to a living room with comfortable furnishings, and internal heating to create a welcoming and warm environment for you. It is also hygienic and sealed to prevent transference of the virus, and has an intercom system fitted so you will be able to hear your loved one clearly, and engage in conversation.

We know how important communication between residents, patients, friends and family is and all of our homes and hospitals are set up for video calling to enable you to keep in touch. We are confident that our staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible, as we support them with delivering interactive activities, whilst practicing physical distancing.

For further information regarding Barchester Healthcare and coronavirus, please visit www.barchester.com/coronavirus

If you have any questions please do not hesitate to contact us on feedback@barchester.com and please call the home or hospital if you would like to speak to a loved one.

Thank you in advance for your patience and co-operation.

Best Wishes

Dr Pete Calveley's signature

Dr Pete Calveley

Julia Atherton's signature

Julia Atherton