Care homes help and advice on fees and more

Help & advice

Finding the ideal care home is a daunting task but seeking help and advice can make the process easier and help you to make the best decision possible for yourself or a loved one.

Our care home managers meet people who are looking for care everyday and understand what a difficult time it can be for the whole family. They are always happy to talk to anyone considering different care options and to answer any questions you may have about life at the home, care packages and care in general.

Care homes to have access to 90-minute coronavirus tests

5th August 2020

Care homes to have access to 90-minute coronavirus tests

News / Healthcare news (industry news)

Family and friends allowed to visit care home residents in England

23rd July 2020

Family and friends allowed to visit care home residents in England

News / Healthcare news (industry news)

Statins could help over-75s live longer

20th July 2020

Statins could help over-75s live longer

News / Healthcare news (industry news)

COVID-19 antibody treatment to protect the elderly to be tested next month

14th July 2020

COVID-19 antibody treatment to protect the elderly to be tested next month

News / Healthcare news (industry news)

Care home staff given COVID-19 support through community matrons

9th July 2020

Care home staff given COVID-19 support through community matrons

News / Healthcare news (industry news)

Iron-reducing drugs could treat Alzheimer’s disease

6th July 2020

Iron-reducing drugs could treat Alzheimer’s disease

News / Healthcare news (industry news)

Scottish government releases care home visiting guidance

2nd July 2020

Scottish government releases care home visiting guidance

News / Healthcare news (industry news)

Small, inexpensive torch offers hope for ageing eyes

1st July 2020

Small, inexpensive torch offers hope for ageing eyes

News / Healthcare news (industry news)

New campaign to make care homes more efficient through tech

29th June 2020

New campaign to make care homes more efficient through tech

News / Healthcare news (industry news)

Government announces COVID-19 taskforce for care homes

12th June 2020

Government announces COVID-19 taskforce for care homes

News / Healthcare news (industry news)

Scouts team up with care homes to promote intergenerational solidarity

9th June 2020

Scouts team up with care homes to promote intergenerational solidarity

News / Healthcare news (industry news)

Clearer coronavirus advice for the over-70s required

4th June 2020

Clearer coronavirus advice for the over-70s required

News / Healthcare news (industry news)

We are welcoming new residents and patients into our homes and hospitals to ensure that we are there for those that need care and support. In order to do this with the safety of our residents, patients and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met.

We are here to ensure that for those that need care, we are doing all we can to keep them safe and protected, and all of our staff are trained in infection control and use of Personal Protection Equipment, and we are proud to be the only care home provider to win the RoPSA Health and Safety Award in 2019 and 2020. We are proud to offer life enrichment activities, and a choice of nutritious home cooked meals, and we provide personalised care dependent on your needs. Please get in touch with your local Barchester care home for more information, or to arrange a virtual show round of a home in the first instance. We appreciate that if you are looking to move in, you will want to see the home in person, and we are open to show rounds in person, but please note that there is a strict meet and greet protocol that all visitors must follow.

It remains that visitors are not permitted inside our services, apart from in some exceptional circumstances. This is to maintain necessary infection control measures during the current COVID-19 pandemic and beyond. We will still ensure that vital medical visits are made, ensuring that they wash their hands on entering, and we will be asking all visitors to ensure they have no symptoms and will be taking their temperature.

In some instance we are enabling outdoor visits via a booking system, but have strict protocols to ensure the safety of all. We know how important communication between residents, patients, friends and family is, and all of our homes and hospitals are set up for video calling to enable you to keep in touch and we are confident that our staff are doing all they can to ensure that life in our services remains as comfortable and sociable as possible, as we support them with delivering interactive activities, whilst practicing physical distancing.

If you have any questions please do not hesitate to contact us on our helpline on coronahelpline@Barchester.com and please call the home or hospital if you would like to speak to a loved one.

Thank you in advance for your patience and co-operation.

Best Wishes

Dr Pete Calveley's signature

Dr Pete Calveley

Julia Atherton's signature

Julia Atherton