Living in a Barchester care home FAQs

We hope that some of the questions below will help answer some of your queries. If not, our team are always happy to help.

Yes- this is a top priority at our homes and each resident is encouraged to fill in their "getting to know me" booklet on arrival which helps build a picture of each resident and all of their favourite things. Staff also spend time with residents to understand their lives and experiences.

Living in a Barchester care home FAQs

Do the staff get to know about residents’ lives and experiences?

Is there a manager in post and a senior member of staff on duty at all times?

Does the home use signs or pictures to show where things are?

Can residents choose their routine, such as when they get up and go to bed?

Are they encouraged to go outside and exercise?

Can residents choose what they wear?

Can staff ensure that clothes don’t get mixed up between residents?

Are there arrangements for handling personal money?

Can residents choose whether they have a bath or shower and how often?

Is there a mix of female and male residents?

Are residents encouraged to stay active and do as much as they can for themselves? Are they prompted to wash and dress?

Is there an activities co-ordinator?

Do staff sit and chat with the residents?

Do staff read to those with sight impairment?

Does the home have its own pets, or can residents bring their own pets?

Are there regular social activities such as: music or singing, reminiscence groups, exercise classes, gardening, celebrations for special occasions and visits from entertainers, and outings to shops, entertainment venues or places of worship?

Are families encouraged to be involved in the life of the home?

Can residents choose if they have a male or female carer?

How do I know if a Barchester care home is right for my loved one?