Feedback FAQs

We hope that some of the questions below will help answer some of your queries. If not, our team are always happy to help.

Is the complaints procedure readily available?

Yes, you can find it here https://www.barchester.com/contact-us/complaints-and-compliments

Are you encouraged to give feedback?

Frequently, we love to hear your experience, both how we can improve and what you enjoy and we regularly hold residents and relative meetings.