2019 General Manager of the Year


Jane Aitken - Canmore Lodge

Jane Aitken, Senior General Manager of Canmore Lodge Care Home in Dunfermline was recently crowned the national winner in the General Manager of the Year category at the 2019 Barchester Care Awards on the 3rd of October.

Pete, a judge for the category, said of Jane that “Canmore Lodge has completely transformed under Jane’s leadership. Having to start from scratch to build a motivated team and recruit some new members, Jane ensured every person had the appropriate skills, and that everyone had the same shared focus. Jane inspired her staff, who were awarded a specialist dementia training accreditation in record time.

Residents and relatives became more engaged and Jane’s open door approach paid off with positive feedback from healthy, happy residents and their families. Jane worked long hours and was always at hand to lead and support her team, and during a recent refurbishment of the home Jane worked with the contractors to ensure the home was consistently safe for those she cared for during this time.”

Pete continued “This year, not only did Canmore Lodge achieve a 10/10 rating on carehome.co.uk, only 1 of 5 Scottish homes to do so, the home was awarded the equivalent of an overall Outstanding rating, a double success for the whole team who excelled under Jane’s fantastic leadership skills, determination and belief in her home. Jane has demonstrated an excellent performance throughout the past year; not only is she an inspirational leader, she’s a wonderful colleague and friend, and we couldn’t be prouder.”

Jane said of her win that, “I am very honoured to be receiving this award. We work hard here at Barchester with a focus on the people we care for, and not for accolades, but it really is very special to be recognised in this way.”

Other finalists: