Meet the Ottley House Care Home Team

Hi my name is Kuda and I am the General Manager here at Ottley house care home.

I undertook my nurse training in Zimbabwe and qualified as a registered nurse in 2007. I joined Barchester healthcare as an overseas nurse in August 2016.

Through dedication and commitment to excellence I developed through various leadership roles leading up to my current position.

My role as the general manager at Otley house is overseeing daily operations, ensuring high standards of care, and maintaining regulatory compliance. My approach is centred on creating a nurturing environment where residents feel safe, valued and well cared for. My leadership is characterised by my ability to inspire the team fostering a culture of empathy, respect, and continuous improvement.

My fantastic team and I look forward to welcoming you into our home.

Hello, my name is Gemma Roberts, and I am the deputy manager at Ottley House.

I started my career at Ottley House 2002 as a care assistant on our nursing community, I have since been promoted to care practitioner, head of community and most recently deputy manager.

Barchester has given me the training and opportunity to progress my career during my time at Ottley house. I have developed both my clinical and managerial skills by undertaking various training opportunities, most recently undertaking the assistant practitioner course at Derby university.

I am proud to be part of a dedicated team at Ottley house who always emphasis on providing person-centred care, ensuring the individuals choice, respect and dignity is maintained.

My name is Jo. I have been qualified as a Registered General Nurse for 17 years. I have vast experience in all aspects of nursing as well as previous management. I have been at Ottley House for over 3 years now & have recently become Head of Unit for Ann Carter working with a lovely team. I am passionate & enthusiastic & will always help to motivate others in order to provide the best care for our residents.

I'm the Home Trainer at Ottley House. 

I ensure that our staff are fully inducted and that all mandatory and legislative training remains up to date at all times. 

Hi, my name is Sarah and I am the home administrator. I started working at Ottley House in 2012 as a care assistant, I was soon promoted to senior care assistant. In 2014 I moved over to the admin department as admin assistant then in 2024 took on the role of home administrator.

My role involves supporting the General Manager by maintaining the financial and general administrative systems.

I feel very proud to be part of the Barchester family, who like me strive to ensure that our residents and their families receive the premium service that they deserve.

Hi, my name is Cheryl. I am the activities coordinator at Ottley house. I am passionate about enhancing the lives of our residents at Ottley House, 

With fun activities as well as being able to spend quality time with residents on a one-to-one basis. I love listening to our residents' life stories and the lovely memories they share. 

I love being part of the team here at Ottley. We all strive to make a difference.

Hello my name is Charlotte and I'm the Head Chef here at Ottley House.

Hospitality runs through my family from restaurants to bars to bistros. So, it became a natural progression for me to enter into a career in Hospitality. I become a chef and worked in Rosette restaurants until I decided I wanted to be a 'Front of House' manager. I love interacting with different people and trying to put a smile on my customers faces. Now working at Ottley House I can finally combine both these skills by providing quality, nutritious meals for our residents.

Hello, my name is Julie and I am Head Housekeeper here at Ottley House. My team and I ensure that all areas of the home, including residents’ rooms, are well-presented and cleaned to a very high standard.

Hi, my name is Isla, and I am the Admin Assistant here at Ottley House. I have been at Ottley House since January 2025. You will usually find me at the front desk welcoming you in. My job role involves being the first point of contact for visitors and families and assisting with general administrative duties. 

I thoroughly enjoy my role and particularly love engaging with our residents and their families. I love to get stuck in with different aspects of the home, and I am always happy to help. I look forward to seeing you! 

Hello. I'm Pauline and I am an Activities Assistant here at Ottley House.

I assist Alex with delivering fun and meaningful activities. I particularly enjoy arts and crafts themed activities. I love spending time with, and really getting to know all of our residents.