Windmill Manor
Bringing first-class care to Surrey
Windmill Manor is a purpose-built 60-bed care home in Hurst Green, close to Oxted in Surrey which opened in November 2010.
We provide nursing and residential care services as well as personalised residential dementia care in one of Barchester's unique Memory Lane Communities. Our focus is very much on delivering person centred care, to enable residents to keep their normal daily routines as much as possible while maintaining their independence.
The Memory Lane Community is specially designed for those living with a dementia using colour schemes that easily enable residents to identify areas within the home, yellow for dining areas for example. It also features two life skills kitchens and a secure balcony where residents can be involved in everyday activities such as baking, setting tables, folding washing and pottering.
In addition to this we have a full time activities organiser who schedules our programme with meaningful activities that the residents enjoy and love to participate in. Not only does this include outside entertainers but quizzes, exercise classes and trips out to places of local interest using our own minibus.
Windmill Manor is designed specifically with space in mind, including large lounge areas, a coffee lounge, hair salon and large courtyard garden. All bedrooms are en-suite with shower wet rooms and some of the ground floor bedrooms have doors leading out on to patio areas. Throughout the home there is a range of communal and dining facilities to suit people who enjoy socialising as well as those who prefer quieter activities.
Address: 2 Fairviews - Off Holland Road, Hurst Green, Oxted, Surrey, RH8 9BD
General Manager: Clare Gibson
Contact: Windmill Manor
Tel: 01883 718120
Care Home Hopefuls through to finals of Barchester Care Awards
Two members of staff from Windmill Manor care home have been selected for their achievements in the categories of “Dementia Care Champion” & “Young Apprentice of the Year”. The prestigious Barchester Healthcare Care Awards are organised every year, this year they received the highest amount of nominees ever totalling over 1000. The awards aim to promote and recognise high standards in quality of care and life experience for people and their carers. Clare Gibson, General Manager said “I am so proud of the team and it’s a great achievement that our members of staff have been nominated. Across the company, we employ dedicated and experienced people who consistently provide a high standard in quality of care for our residents.” The nominated finalists are Izabela Klaczkiewicz, who is Head of Unit for Memory Lane and oversees the care delivered in the dementia community and Bobby Walker, who also works on Memory Lane and has been working at Windmill Manor since August 2012.
Windmill Manor receive Award!
Windmill Manor has been recognised by Surrey County Council for the support given to the council's Employability scheme which aims to support adults with disabilities gain genuine workplace experience. Windmill Manor have been invited to receive their "Making a Difference" award at a ceremony hosted by Sir Paul Beresford, MP for Mole Valley, on 19th April. Natalie Slater was the lucky recipient of this award. General Manager, Clare Gibson, says "Just because a person has a disability doesn't mean they can't make a significant contribution, in whatever they do, not necessarily just in the work place. It's a pleasure to work with the young lady we support in this scheme and to see the confidence she has gained from the time she spends with us. It's fitting the award is called "Making a Difference" as it is what Windmill Manor is all about, whether it's with our staff or our residents, our philosophy is always to see the person before the illness, their age or a disability."
Baking Time
Memory Lane Community Residents got together to make some cakes. Helen, Memory Lane Carer, former Chef, set up baking and cooking group a while ago with some ladies who all share a passion for baking.
May Bank Holiday Monday trip to Wisley RHS Gardens
A group of residents joined Sylvie( Activities Organiser) for a picnic trip to Wisley Gardens. The weather couldn't have been better. There was so much to see and do this weekend. Everyone enjoyed the garden as it awakes from its winter slumbers with camellias, daffodils, hyacinths and many more.
Biscuit Extravaganza
Darren, who work as Kitchen Assistant presents a tray of specially baked biscuits, that Windmill Manor have donated to local Holland Junior School for Easter Eggstravaganza.
Dementia - Unlocking a Brighter Future
Tuesday 4th June, 10am - 12pm Dementia - Unlocking a Brighter Future A seminar presented by Dr Lynda Shaw Are you caring for a loved one at the same time as making sense of Dementia? Are you watching a loved one move uncomfortably in to old age? If the answer is yes then this seminar will help you put more control back in to the situation
Please down load invitation for more details
"Wags & Walkies Dog Show
Friday 21st June, 3pm-4.40pm For National Care Home Open Day you are invited to Windmill Manor's "Wags & Walkies Dog Show" In the Garden of Windmill Manor Care Home A fun event to promote the importance and positive effects of pets within the care environment. Please bring your pampered pooch along to take part, categories include:- "The Waggiest Tail", "Best Dressed Dog", "Looky Likey Competition" (which dog looks the most like it's owner) & "Best Trick" Entrance is free, prizes for all and refreshments available throughout the afternoon Please telephone the home to confirm your attendance or to enter your fury friend.
Wild Wild West Show
20th May, 2.30pm - Production company Tickled Pink return to Windmill Manor with their latest show, there is bound to be plenty of yee ha'ing, Stetsons and gun toting. Some free spaces are available for you to enjoy the show too. Please ring our activities organiser, Sylwia, to book your place.
Classic Car Show
6th July is the date of an annual Classic Car Show so please save the date and watch this space for more details. Looking to be bigger and better than ever with the inclusion of supercars this year too it is shaping up to be quite an event!
Carpet Bowls
Fancy a little light exercise? Nothing too strenuous, our carpet bowls takes place weekly, nothing more serious than a little friendly competition, if you fancy taking part, or trying it for the first time, call Sylwia, our activities organiser, to find out when our next session is.
"Clare, I have been meaning to write and just say how pleased the family and I are with Mummy's move to Windmill Manor. You have all put in such a lot of effort to make the transition smooth and Mummy seems really settled and happy. I think Izabela and her team are first class and nothing is too much for them. They have also been very supportive to me and Mummy seems to love them all. You have great staff. "
"We should like to thank everyone at Windmill Manor for the expert care and loving support for our Mum over recent months. It was a difficult decision to place Mum in a care home and we can now see just how happy she is being with you."
"May I thank you so very much for being so wonderfully supportive to my parents during this stressful time. Its has made a huge difference to them feeling that you were behind them, and the way that you made everything so easy was so appreciated."
"Thank you for all your kind and excellent care given to my mother during her stay. She settled better than anticipated and will certainly be bring her back for regular stay with you."
"Thank you for your generous donation to St Catherine's Hospice. It was most kind of you to support your local hospice and it was a pleasure to visit you for the cheque presentation. I also thoroughly enjoyed my tour our your beautiful care home". Community Fundraiser, St Catherine's Hospice"
"Thank you very much for all that you and your staff id for Jean and myself during our recent short stay at Windmill Manor. Your readiness to make a special "double" room worked especially well in our circumstances. We were greatly impressed by the positive attitude of all your staff and their willingness to do all that was asked of them. Windmill manor is an excellent care home and should set a new standard in the Oxted area."
"On behalf of Titsey Rotary Club, I would like to thank you very much indeed for your Sponsorship Support of our Moonraker NightWalk Challenge 2012. I am sure you will be delighted to learn that the event raised a sum in excess of £6,000 which means that £1,500 will be received by each of our chosen charities - Macmillan Cancer Support, The Wheelchair Foundation UK, the 1st Hurst Green Scouts and the Club's Charity Fund." Rotary Club of Titsey District"
"This is to say a special thank you to your wonderful chef for the perfect party food, for Joy's birthday party this afternoon - beautifully presented and delicious. To the carers for all their kind attention to Joy's guests. With grateful thanks again for all that you did."
"Just a quick note to say thanks to all at Windmill Manor for making Dad's birthday so memorable. He really enjoyed himself as did we. You all went out of your way to ensure it was the best he has had for a long time. The birthday cake was particularly delicious."
"Today's lunch under the sunshade was superb, the best food, best service and fine weather too. Thank you to everyone for arranging and to my fellow residents for making it so special."
Clare Gibson - General Manager
I have worked within the care sector since February 2009 and have worked with Barchester since May 2011. I joined the team as General Manager at Windmill Manor in August 2012 having assisted with the opening of a new Barchester care home, Wadhurst Manor. I am responsible for the overall running of the home along with the rest of the team. It is very much my philosophy that Windmill Manor is our resident's home which we are privileged to be custodians of, we are here to make Windmill Manor a safe, warm and welcoming place to live.
When I'm not at the home I love spending time with my family and my Bernese Mountain Dog, Baxter.
Jane Pagan - Home Administrator
I joined Windmill in August 2010 to help set up Windmill before the home was opened in autumn 2010 .I have worked within the Care sector for 8 years and my late Mother was also a sufferer of Dementia. My role here is to support staff, relatives and families; my door is always open to offer a sympathetic ear or advice. I am responsible for all financial and business administration of the Home. I work closely with the General Manager, Clare to ensure the efficient and smooth running of the home. Each day I bring my dog Jessie (Jack Russell /mini pinscher) in to work with me, Jessie loves the attention from the Residents, who love to see her.
Brenda Porter - Clinical Nurse Manager/Deputy Manager
I worked in the NHS for 30 years prior to joining Windmill Manor. It is a pleasure to work as a Clinical Nurse Manager with such a committed team. I have specific responsibility for the clinical care of residents and work closely with all relatives and visiting professionals to provide a high standard of care.
Lynne - Head Housekeeper
I started at Windmill Manor in June 2011 as a part-time housekeeper. With Barchester's training and the support of our team I managed to be promoted to Head Housekeeper on 1st March 2013. I am responsible for the housekeeping and laundry. I take pride in providing a clean and homely environment for all our residents, both in the communal areas and their own rooms.
Eric Toomey - Head of Maintenance
I am a time served electrician and multi skilled worker with many qualifications in all trades. I have always worked as a volunteer in care industry, mostly with disabled and disadvantage children and find myself working full-time in a care environment, 'And I Love It'
Sylwia Szyngiera - Activities Co-ordinator
I joined Barchester over 5 years ago. I have been at Windmill Manor since day one and I do feel fully committed to my work and especially residents. They are my reason why I am here. My role involves organising all sorts of activities and events on daily basis. My favourite part of my job is taking residents out on trips. I love my job and I'm always pleased when I put a smile on peoples face.
Jean-Marc Lehodey - Head Chef
At Windmill Manor I am responsible for the dietary requirements of our residents ensuring we deliver nutritious, delicious and a variety of menus all freshly prepared and of the highest standard.
Samantha Burton - Home Trainer
It is my role to ensure that staff are equipped with all of the necessary skills they require to perform their role to the highest standard and in return get the job satisfaction they deserve. I joined Windmill Manor in May 2012 and love the role that I have here.
Sammy
My name is Sammy I am 4 years old and I have lived at Windmill Manor for the last 2 years. Originally I moved here with Enid, who lives here too. I enjoy snuggles and visiting residents on daily basis. If you visit Windmill Manor, please do not hesitate to come and stroke me. I love it.