Our purpose-built home is surrounded by beautiful grounds and situated in a pretty Devon village on the outskirts of Exeter. We provide first class 24-hour nursing care alongside expert care for people with dementia in our dedicated Memory Lane Community. We also offer personalised support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.
Lucerne House is a Dementia Care Matters Butterfly Service®. Lucerne House worked with Dementia Care Matters to improve the quality of life of the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.
The Care Quality Commission is the independent regulator for the care sector in England. On their most recent visit to Lucerne House they noted (CQC's copyright, reporting on a visit in May 2012): ‘We observed people were comfortable in the presence of staff… keeping occupied with the wide array of interests around the home.’ And ‘We saw that the home focused on people’s choices about how they wanted to live their lives. We saw… clear examples of how knowledge of people’s previous lifestyles had been used to enhance their life at the home in a person-centred way.’
You’re welcome to come in to see what we have to offer.