Reviews for The Wingfield Care Home

"Staff are very attentive, food good, and relatives well taken care of."

P A
carehome.co.uk rating: 4.58 out of 5

"My father has been here now for a couple of months. The management has worked with us closely to now give him exceptional care. Nothing is too much trouble, and we can thoroughly recommend the home. The activities are well throughout, and the food is exceptional."

Jill W
carehome.co.uk rating: 4.92 out of 5

"A lovely home with caring and friendly staff."

D A
carehome.co.uk rating: 5.00 out of 5

"Clean room, attentive staff who are very caring and friendly."

A M
carehome.co.uk rating: 4.67 out of 5

"What a lovely home. Very welcoming and everyone willing to help. Always able to come and go when I please."

S T
carehome.co.uk rating: 5.00 out of 5

"Disappointing that dietary requirements are often not followed. Staff not aware of individual plated meals. Registered nurse pushy and intimidating. Communications poor with families, with long delays to inform families. Requests for maintenance not passed on/carried out."

T M
carehome.co.uk rating: 2.45 out of 5

"Very pleased with the care. Very good, no problems."

L B
carehome.co.uk rating: 5.00 out of 5

"Lovely and relaxed atmosphere. Everyone friendly and welcoming."

R A
carehome.co.uk rating: 5.00 out of 5

"I am delighted that Mum has decided she would like to be a permanent resident, she is very happy and content. All her carers look after her in a dignified and caring way. She has enjoyed watching the ballroom dancers and some other activities. I have always been made to feel very welcome too. P.S. Mum is in quite a small room and is, hopefully, on the list to move to a larger room when one becomes available, please."

R C
carehome.co.uk rating: 4.83 out of 5

"Mum has come from another Barchester care home where she received excellent care. This was why we chose Barchester Wingfield Care Home. The quality of care Mum has been given is second to none. She is very happy here and that is thanks to the staff at Wingfield."

G R
carehome.co.uk rating: 5.00 out of 5

"All staff work really hard to care for my husband. He isn't easy to deal with but they are all lovely."

N B
carehome.co.uk rating: 4.67 out of 5

"Caring staff with a very positive attitude and helpful."

K D
carehome.co.uk rating: 4.92 out of 5

"Nice, friendly place. He is well looked after. Staff are very friendly and caring."

P D
carehome.co.uk rating: 4.92 out of 5

"Very homely place, nicely decorated and full of very welcoming caring staff. My Grandmother is really happy here and it’s so nice to know she’s being so well looked after. I also love how many different activities there are for residents."

C A
carehome.co.uk rating: 4.58 out of 5

"Visiting Mum today, found her in good spirits, can be difficult but she is always handled with compassion and empathy. Lovely clean environment, medical care and attention are always dealt with efficiently."

C W
carehome.co.uk rating: 4.92 out of 5

"Mum is very well cared for and is happy at The Lodge. Her changing needs over the last two years of residence are observed and met with efficiency. The activities programme is working well for her, especially as some things can be completed in her own room. Her family and friends are made to feel very welcome."

Alison P
carehome.co.uk rating: 4.67 out of 5

"Mum's stay with Barchester Wingfield Care Home was only short but in all that time, all the carers seemed absolutely lovely."

Sandra M
carehome.co.uk rating: 4.92 out of 5

"Ok."

G G
carehome.co.uk rating: 5.00 out of 5

"All staff are so compassionate and caring, providing for all of Dad's needs. Nothing is too much trouble, regular updates given and staff are cheerful and service is given with a smile, thank you all."

J L
carehome.co.uk rating: 4.92 out of 5

"Staff are wonderfully considerate and caring to Dad. Go above and beyond. Regular contact with family updates on Dad. Everyone is so kind."

C L
carehome.co.uk rating: 4.92 out of 5

"My mother has been a resident at Wingfield Care Home since July 2023. She has received excellent care from all staff. The food choices are varied and look appetising. Always plenty to eat and drink. I feel content knowing Mum is in a safe environment and well looked after which puts my mind at rest. She is offered to join in with a wide variety of activities. Thank you to everyone who is involved in Mum's care."

M Y
carehome.co.uk rating: 4.92 out of 5

"After visiting, I always feel so grateful for the kind, patient staff who loo after Mum. I can see that they genuinely care about her, even when she is not compliant. I have also seen the lengths they go to in order to ensure Mum eats and drinks when she is too busy to do so. Having helped Mum eat meals, it is clear that she enjoys the food - I think it is of a high standard. On the very rare occasion that I have needed to raise an issue, it has always been dealt with in good time and taken seriously. It is difficult to comment about the management of the care home as there have been many changes. A long-settled period is needed."

Y B
carehome.co.uk rating: 4.17 out of 5

"Mum is happy and well looked after. She enjoys the food provided on his regained her normal weight. Mum and her room always look clean and tidy. There are lots of activities provided."

L S
carehome.co.uk rating: 4.92 out of 5

"Resident is always happy and appears content in her new home. It's difficult to judge given her dementia but everything suggests she's well cared for, and is comfortable in her surroundings. We are also made to feel welcome when visiting. The only negative is the high cost of receiving such care."

T S
carehome.co.uk rating: 4.83 out of 5

"The experience I have had with the care home has been extremely good. The staff have been extremely excellent. My wife has resided at Barchester Wingfield Care Home for over six years and she has always been well looked after. So no complaints at all."

Anthony P
carehome.co.uk rating: 5.00 out of 5

"I am very pleased with the staff."

G F
carehome.co.uk rating: 5.00 out of 5

"Very pleasant experience overall. Staff are helpful, kind and very efficient, particularly management. Facilities are good, and food is also very good. Overall, very well run with kind and caring staff throughout."

Michael B
carehome.co.uk rating: 4.75 out of 5

"Visited the care home and it was lovely to see the residents enjoying BBQ. The staff seemed to be happy and caring. The home appeared clean and the atmosphere was really positive. The food was really lovely and delicious!"

R R
carehome.co.uk rating: 5.00 out of 5

"Arrival on 22/06/2023, room not the one shown on pre-visit, far too small, no bumper pads on bed, no commode and no raised toilet seat. Groundfloor window, the houses next door could see in. After protest, the resident moved on 23/06 to a much better room upstairs. The resident was distressed the first night and the first morning as hip wound was bleeding. Reassurance and support eventually. Service and care were satisfactory afterwards. Breakfast (served in room) often rather later. The resident did not join in any activities. I did not experience any food."

R B
carehome.co.uk rating: 3.89 out of 5

"Upon my arrival, I was greeted by happy and smiling receptionists and two Llamas. We were shown to Dad's room which was lovely, nice open aspect and airy. For the short time he was here, the staff (without exception) were (A+) I felt relaxed and at ease with the care home and all its staff. What more can I say except thank you."

Adrian J
carehome.co.uk rating: 5.00 out of 5

"A wonderful care home where the staff are very friendly. Clean and safe environment. The staff are very attentive and caring, they treat their residents with respect. Food is of a high standard. I would highly recommend this care home."

Renju G
carehome.co.uk rating: 4.83 out of 5

"My husband is 92 and had 2 hospital stays. The GP recommended that he stay at a care home for a week to give me, his wife, a rest. He had a wonderful stay at Wingfield, care, love, delicious food, singing, and friends-wonderful stay. He wants to come again!"

C E
carehome.co.uk rating: 4.92 out of 5

"Mum has been exceptionally well cared for by the entire team in the three years she has been a resident. End-of-life care was exceptional. Both Mum and family were well looked after."

Karen L
carehome.co.uk rating: 4.58 out of 5

"I have been impressed by the care given at this care home. The staff are all very friendly as well as caring."

Joy H
carehome.co.uk rating: 4.33 out of 5

"My mother moved into Wingfield Care Home for respite care in December 2022 for 2 weeks. During this time we extended her stay for a further 2 weeks, unfortunately, she passed away during her time at Wingfield she was so well looked after and cared for. We would like to thank all the staff who made her final days safe, secure and comfortable."

A B
carehome.co.uk rating: 4.64 out of 5

"My father has been at Barchester Wingfield Care Home, upstairs in 'Memory Lane' for over four years. I can honestly say this is the best place I could wish him to be. The care staff and nurses are truly fantastic, his room is really comfortable and the food is like a top hotel. There are plenty of activities laid on for him to do or he can simply rest in comfort. The office staff and management are always happy to assist. If you want your loved one to be surrounded by professional, caring and truly good people then choose this care home. There is even a Doctors practice right next door on hand. I highly recommend Wingfield Care Home in Trowbridge."

Paul G
carehome.co.uk rating: 5.00 out of 5

"The home is out of our locality. The manageress is approachable and is currently making positive changes in the home. Activities normally take place outside of my visiting times, so I cannot comment."

J H
carehome.co.uk rating: 3.91 out of 5

"Overall, I am very happy with the standard of care my mum receives. The staff are very friendly and genuinely seem to care. Mum seems to be happy in the main."

K L
carehome.co.uk rating: 4.17 out of 5

"Very good."

Linda B
carehome.co.uk rating: 5.00 out of 5

"Friendly and caring staff who have a wonderful manner with the residents. A well maintained home which is welcoming, homely and relaxed."

E H
carehome.co.uk rating: 5.00 out of 5

"I can only say encore at Wingfield Care Home they are extremely caring and thoughtful."

A P
carehome.co.uk rating: 5.00 out of 5

"My parents are very well cared for at Barchester Wingfield Care Home. The staff are caring, friendly and very happy to work with us as a family to provide what they need. The relatively new manager and assistant manager have a plan and vision to make further provisions for residents and to further improve communication with families, which has been an issue in the past. I would recommend The Wingfield to anyone looking for care for their elderly relatives."

A P
carehome.co.uk rating: 5.00 out of 5

"I needed emergency respite for my mum as my dad had to go to hospital following a 999 call. I phone 12-15 homes, and Wingfield was the only home able (and willing) to take Mum the same day. They took her after carrying out a phone assessment, and the whole process was as smooth as it could be in the circumstances. For this, I am extremely grateful. In the two weeks, she was there, Mum was looked after very well by caring staff in a nice environment."

Karen H
carehome.co.uk rating: 4 out of 5

"A friendly and homely atmosphere with kind and caring staff."

M O
carehome.co.uk rating: 4.45 out of 5

"Thank you for looking after my mother in her final months to keep her comfortable and reassured during these different and difficult Covid-19 times. I could not ask for more from your team caring for her in her time of need, especially during her final days and hours. Thank you so much."

R H
carehome.co.uk rating: 4.45 out of 5

"Pretty room, helpful staff, good food and cheerful workers."

J C
carehome.co.uk rating: 4.08 out of 5

"Staff are good. Experience is good. The food also is good. Everyone helps to make you feel comfortable. Now feeling more settled."

M R
carehome.co.uk rating: 3.83 out of 5

"A really welcoming care home, excellent facilities, a comfortable well furnished well run home. The staff all offer a high level of care and very pleasant to speak to. My husband looks so much better after being at the Wingfield for just a week. I truthfully can find no fault. Thank you all."

Chris W
carehome.co.uk rating: 5 out of 5

"Always very helpful."

L B
carehome.co.uk rating: 5 out of 5

"It has been very difficult not being able to see my mum on a daily basis like I could before the start of the pandemic. However, it has been very reassuring to know that she has well cared for and safety has been the prime focus from everybody in Wingfield. Now I can visit she looks well and happy, and if she's happy, I'm happy."

J S
carehome.co.uk rating: 4.58 out of 5

"My mum is very well cared for by the staff who are all very professional, warm and friendly. I couldn't ask for better care for mum and it's reassuring that she is safe and in very capable hands."

K L
carehome.co.uk rating: 4.67 out of 5

"We find the carers and the staff extremely helpful and caring."

A P
carehome.co.uk rating: 5 out of 5

"Very welcoming activity coordinator. Really appreciate what they did to the resident and always doing this with heart. Really appreciated it, hopefully, this will lead to an example to everyone, keep up the good work guys."

Edwin R
carehome.co.uk rating: 5 out of 5

"My mother seems very happy at Memory Lane and I know she is thought very fondly of by the staff. She receives excellent care and I am confident she is well looked after. At times I have had concerns over staffing levels and the impact this could have on residents safety. I also feel like the decor/furnishings have no comparison to the other home, which is beautiful inside. Memory lane seems to have been forgotten when it comes to the "wow" factor and is really in need of a revamp of furnishings and decoration. Lastly, I can't praise the reception staff enough - Excellent."

J M
carehome.co.uk rating: 3.82 out of 5

"Really pleased that 'in-room' visits have started again, as online and pod not quite the same. Dad seems well and well looked after and staff are always helpful. Fewer activities owing to the pandemic situation, probably lead to less stimulating environment, but no doubt there will probably be more now that restrictions are easing."

L G
carehome.co.uk rating: 4 out of 5

"The very welcoming activities organiser has made it possible for me to make contact with my partner via Skype on a very regular basis. She assists him, and encourages him with care and humour, even joining in with our singing sessions. She has certainly helped to make this a precious means of contact for us."

Alison P
carehome.co.uk rating: 4.25 out of 5

"My review is given at a difficult time, during the pandemic of Covid-19. The staff are very helpful if they have been made aware of the situation. The entertainment staff work so hard to keep the residents happy during this lockdown period. Entertainment is great at normal times. Food had been better before the pandemic struck; since the kitchen has been made aware that everyone pays their own rates, things have got better. I believe the night staff are very caring. I believe the one big problem is that when people ring for help, staff (for whatever reason) make them wait a long time."

Margaret T
carehome.co.uk rating: 4.08 out of 5

"The staff are always ready to please, they are friendly, knowledgeable, happy and caring. The home itself is very clean and kept up well. We are very confident that our aunt is well looked after and in a homely place."

Alison E
carehome.co.uk rating: 4.08 out of 5

"Excellent all-round care, Mum is very happy and settled there. All staff treats Mum with respect and dignity."

Janet S
carehome.co.uk rating: 5 out of 5

"The staff are always friendly and kind through this very difficult time, they have always tried to answer any questions we have had. Dad is very happy although he does not actively take part in the activities (even though they try to encourage him)."

Paula B
carehome.co.uk rating: 4.4 out of 5

"Both parents are being well looked after, and the staff are always kind and helpful. When full 'lockdown' happened, it was reassuring to see and communicate via Skype with my parents. Now it is possible to see and speak to them through a downstairs window, which although not ideal, it is understandable in these difficult circumstances. Best wishes for the ongoing work."

L G
carehome.co.uk rating: 3.92 out of 5

"The care and friendliness of the management and staff are extremely good. Apart from being at home, my wife could not be in a better place."

A P
carehome.co.uk rating: 5 out of 5

"Home from home."

A H
carehome.co.uk rating: 4.92 out of 5

"An extremely happy, clean environment where the staff are very accommodating. 2020 has been a very testing year, but the home has done their very best to accommodate everyone's needs, clients and families."

J E
carehome.co.uk rating: 4.2 out of 5

"I'm very impressed with his care and the staff."

J K
carehome.co.uk rating: 5 out of 5

"Absolutely love this home. They have been amazing with both my parents. I couldn't have asked for better care. Nothing is too much for the staff, nurses, carers and admin staff."

K L
carehome.co.uk rating: 5 out of 5

"In general, the care is good, but I would like to enjoy at least one meal per day. Because of the present restrictions, I was taken outside for two occasions when visitors came that is the only time in two and a half years I've not been in the garden."

L B
carehome.co.uk rating: 4.92 out of 5

"I came to the care home following a fall and admittance with a fractured hip. From the first few days, I felt really secure with all the excellent staff. I think that I will be here for some while yet. I am happy to be here as I know everybody cares."

D B
carehome.co.uk rating: 4.83 out of 5

"The staff are very caring. Lovely meals. Home from home. Happy living here."

M R
carehome.co.uk rating: 5 out of 5

"My mum initially came in for a period of respite. Things had got increasingly difficult at home once she lost her mobility. Once she came into the home, she was very relaxed and happy and wanted to stay. I have been very happy with the care mum has received. I am kept informed of anything to do with her care and health. It has been a huge relief to know that she has great 24 hr care."

J S
carehome.co.uk rating: 4.67 out of 5

"The care my mother received from the care staff in her final days was amazing. They were so caring and treated her with dignity and respect at all times. As far as we are concerned she died in her home surrounded by her friends and family. We would like to acknowledge al the care staff for their kindness and they all deserve "gold stars". Thank you."

T W
carehome.co.uk rating: 3.5 out of 5

"My mum has lived at Trowbridge Memory Lane unit since November last year. As expected, she found it very difficult to begin with, but now appears much more accepting of the situation. I am very happy with the way she is treated with dignity and care. Thank you."

Cathee H
carehome.co.uk rating: 4.92 out of 5

"My mother was only at The Wingfield Care Home for two days before passing away. The care and support we both received, especially the two senior nurses on duty during the day and overnight, was incredible. My mother was treated with the utmost respect and dignity during her last few days."

J H
carehome.co.uk rating: 4.38 out of 5

"This is my 2nd experience of a care home and the experience at the Wingfield couldn’t be more different than last time. It is a big responsibility finding a home for someone. And you worry that the experience you receive when visiting for the first time won’t be the same when the resident moves in. I can honestly say that we were welcomed as family by the General Manager from the off and this experience hasn’t changed in the 7 months my friend had been resident there. There isn’t a high staff turn over so you see the same people each time and care is consistent. The facilities are just like home and my friend was helped to lay out his room the way he wanted. He is so comfortable and at home there and all of his needs are met with kindness and consideration. This is a difficult time for us, as we have had to discuss palliative care, but the Wingfield have been brilliant, caring but matter of fact, prepared to answer all of our questions and ready to act when needed. Excellent!"

Jayne P
carehome.co.uk rating: 4.5 out of 5

"I like Wingfield's relaxed and very humane approach. I feel that my partner is much more settled there than in his previous care home. He is very much encouraged to be independent, and he is definitely seen as an individual."

A P
carehome.co.uk rating: 3.9 out of 5

"My partner has been there for 7 weeks and we have no problems with staff or anything at all."

J B
carehome.co.uk rating: 4.5 out of 5

"My Dad has been in The Wingfield for 2 yrs now. During that time, he has not always been the politest when having personal care, but the staff have always treated him with care and respect and Dad is very chilled and appears happy. The care team do an amazing job in difficult circumstances. We were originally told this was Dad's home so we should treat it the same, and we are definitely made to feel relaxed and welcomed when we visit. The care given to my elderly mum when visiting is fantastic too."

M C
carehome.co.uk rating: 4.83 out of 5

"All the staff are very friendly, caring patient."

L U
carehome.co.uk rating: 4.75 out of 5

"We are really happy with Wingfield House Care Home and all of the staff. They are always helpful, friendly and efficient, they always go out of their way to make us welcome. My husband regularly says he is happy where he is and has no complaints."

Lynda G
carehome.co.uk rating: 4.42 out of 5

"My sisters and I feel terribly guilty that because we live quite a distance from Trowbridge we can only visit our Dad once a week. However, we always feel safe in the knowledge that we've left him in exceptionally good hands and we have complete peace of mind that he will be looked after and cared for in the best possible way. The staff are amazing. Even though Dad can no longer communicate they know him so well. They always tell us what they've been talking about to him and how much he's enjoyed his food. This always makes us smile! Dad always looks lovely; clean shaven, hair combed, neat clothes, just how we would have liked. His room is spotlessly clean and fresh and homely. Thank you Wingfield from the bottom of our hearts."

Judy B
carehome.co.uk rating: 5 out of 5

"We have absolute faith and admiration in all the staff at the care home. They take absolute first class care of my wife and are very friendly to the relatives and I would support them in any way I could."

Anthony P
carehome.co.uk rating: 5 out of 5

"I always found that the Lodge looked after my friend so very well very caring and always treated her with dignity and respect. The standard of the room is excellent and very clean. The staff at The Lodge could not have done more for my old friend."

Richard H
carehome.co.uk rating: 5 out of 5

"A wonderful sight to see my father sat happily in the cosy lounge in the Lodge Wingfield. Looking clean, shaven, nails cut and clean in freshly pressed clothes, carers happily socialising and chatting. I am kept informed about my father's wellbeing constantly, a far cry from his previous care home which looked wonderful! The manager is building a very professional, strong, happy team who are willing to go beyond the call of duty."

T C
carehome.co.uk rating: 4.92 out of 5

"The Wingfield staff (in every capacity) treated Dad with the utmost dignity and compassion, which was a huge comfort to his family. A big part of Dad's day were his meal times, which he thoroughly enjoyed. The food is amazing! We shared a lovely Christmas with him, where the team made us feel welcome, always going the extra mile, as Dad would say. I can't thank you enough."

Lynda T
carehome.co.uk rating: 4.5 out of 5

"Staff support generally very good. Management very understanding. Junior staff need more monitoring."

A H
carehome.co.uk rating: 4 out of 5

"Very supportive and kind."

Gwen M
carehome.co.uk rating: 4 out of 5

"We are pleased that the current situation is one of improvement with regard to quality of care and variety of activities. Management is far more positive and effective. The general atmosphere amongst staff, residents and relatives is good and has improved considerably. We are optimistic about the future."

B T
carehome.co.uk rating: 4.33 out of 5

"My mother and husband have both been at the Wingfield. I have found it a lovely place and they were both very happy there, although they have passed away."

Cass R
carehome.co.uk rating: 4 out of 5

"The best they can do with the staff they have. Everyone tries hard. Could do with more staff and more to do."

C R
carehome.co.uk rating: 3.4 out of 5

"I have had no problems with the care my wife is getting at the Wingfield Care Home."

Ronald C
carehome.co.uk rating: 3.75 out of 5

"The Lodge at Wingfield Care Home is a very good nursing home and I highly recommend it. My mother has been there for 3 years and on the whole, we have been very happy with her residency there. Most of the staff we see on a day to day basis; carers, nurses, hostesses, cleaners and activity staff are extremely helpful, willing and friendly and there is a lovely community feel amongst everyone. The management hasn't been consistent in the last year and although unsettling at the time, these issues are being resolved. Consistency of care is really important to my mother and this home delivers in this area. The staff are loyal and many have worked there for years."

Nicky M
carehome.co.uk rating: 3.92 out of 5

"Wingfield Care Home takes good care of my father. They seem sometimes understaffed but otherwise, the staff are all very pleasant and care for my dad well."

Dominic H
carehome.co.uk rating: 3.67 out of 5

"The caring is satisfactory, some good staff leaders. Barchester Wingfield Care Home for some reason is unable to hold onto a general manager, therefore, the establishment lacks leadership."

Noel P
carehome.co.uk rating: 3.33 out of 5

"Dad was at Wingfield for a few months, he was happy there and as a family, we were very happy with his care and the way we were all welcomed whenever we visited. The staff looked after him very well, even when they were having a busy day. Thank you."

S U
carehome.co.uk rating: 3.67 out of 5

"Mum has severe dementia and has been at Memory Lane for 15 months. She has been well cared for and is taken to the activities. I am very happy to visit her with my dog and always feel very welcome."

Jane H
carehome.co.uk rating: 5 out of 5

"When I first chose this home for my mother it had excellent activities coordinators. It was so nice to see my mum joining in and doing things, also good entertainment was provided. There was a stable manager as well. Because of hours being cut, no more activities going on as before, no stable manager here anymore all this change has affected the residents in this home. It's such a shame that Barchester has let this happen as Wingfield Care Home was so good before."

Annie H
carehome.co.uk rating: 3 out of 5

"This care home is excellent with all the staff dedicated to the wellbeing of my father. They are all very professional in every way. This home is clean and tidy in every way. Thank you to all the staff."

Roger D
carehome.co.uk rating: 4.75 out of 5

"The Wingfield has been troubled over the last couple of years since the last permanent manager left. This needs to be addressed urgently because it is extremely tough and hard on the staff to work under so much stress. It is also worrying for those of us with a parent in their care. My Mum has been here for 8 years and things have changed a lot."

J F
carehome.co.uk rating: 3.27 out of 5

"My mum has been in Wingfield Care Home since 2016. When mum moved in all was excellent. Since February 2017 staff have been cut and standards have fallen. All the staff are excellent in their various areas of care but that there are not enough staff to do all that needs doing. The staff are able to do the basic care but struggle to go over and above. They are all amazing but there needs to be more staff."

Annie H
carehome.co.uk rating: 3.42 out of 5

"A modern care home with helpful staff. The gentleman who I visit has a bright and comfortable room. He has received due care and attention. The atmosphere is generally cheerful."

C H
carehome.co.uk rating: 4.09 out of 5

"I find the staff very friendly. Dad often turns down food offered at meal times by the staff but if family arrive he will eat. I feel like the staff could do more to try to get him to eat, but understand there's only so much they can do."

D H
carehome.co.uk rating: 3.5 out of 5

"We are always pleased with the way our father is being looked after. He always looks clean and his extremely difficult needs are met to our complete satisfaction. We try to come every week and we are greeted by staff and offered tea. Lovely place. Thank you for everything."

Patricia P
carehome.co.uk rating: 4.25 out of 5

"Friendly staff. Dad is kept clean and well fed. Needs more activities. They were good before hours were cut and the staff left."

R K
carehome.co.uk rating: 3.67 out of 5

"I am very happy with the care my mother is receiving. The staff both carers and nurses are very welcoming and kind and compassionate. Nothing is too much trouble for them. They always have time for my mother and respond to her wishes. They are always happy and communication with them is good."

P W
carehome.co.uk rating: 4.55 out of 5

"The overall care has been excellent and she is happy here and so am I."

Richard H
carehome.co.uk rating: 4.75 out of 5

"The care my husband is getting is fine. The girls are excellent."

Rachel S
carehome.co.uk rating: 4.83 out of 5

"The lack of staff numbers means that although staff try their hardest, they are obviously overloaded and seem to get little support from management. Fairly recently the Activities Team left and have not been sufficiently replaced, meaning that residents are dependent on relatives for any stimulation."

C J
carehome.co.uk rating: 3.33 out of 5

"Right from the beginning, every member of staff has made a difficult situation easier. The home is so relaxed and so homely. Dad is so relaxed which is lovely to see. Thank you all."

M C
carehome.co.uk rating: 5 out of 5

"The staff at Wingfield work as a united team to deliver first rate consistent care of an extremely high standard. Staff are always positive, happy and always on hand to help and assist. We have been totally happy with the care given over the last 5 years."

T W
carehome.co.uk rating: 5 out of 5

"My elderly mother came to The Lodge in Wingfield in January 2015 at almost 100 years old. She is currently in Memory Lane and is always well looked after. There are always enough staff around to help and the family are more than pleased with her care."

Pat E
carehome.co.uk rating: 4.17 out of 5

"I am writing just to say how happy I am with the care home (above) where my mother is. Right from her first day and there after, how well my mother family and friends are treated. Very warm, happy an clean nothing is too much trouble. I'm sure mother thinks she is the Queen sometimes and always smiling, mother might not be able to talk anymore, but I can tell she is happy and that makes me happy. Even with the recent changes the home is running smoothly and efficiently. A big thank your from her daughter."

A H
carehome.co.uk rating: 4.25 out of 5