My name is Amanda and I have been the Administrator at The Rhallt for over 9 years. With the help of Jo my Admin Assistant we are responsible for all the administration and financial support within the home, looking after things such as accounts, resident billing and staff contracts. It is very rewarding to know that we provide the team with essential support to keep the home running smoothly. We are the friendly faces on the frontline providing information, offering an understanding sympathetic ear and support to anyone who visits our office.
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David is the former Barchester Care Awards 'Maintenance Champion'. At Laurel Bank, David ensures that the home is consistently well-presented and maintained to an exemplary standard. This is also partly down to his excellent maintenance documentation and organisation.
Clive has been Head of Maintenance since 2010. He loves to chat with the residents while carrying out his work and share his interests in trains and computers.
I have a building industry background; I worked as a bricklayer for 37 years before joining Bod Hyfryd in August 2008. The work here is interesting because every day there is something completely unexpected to do as well as the routine maintenance.
I joined the team at Atfield House in 2008 as Head of Maintenance. My role is to maintain the care home to high standards. I liaise with outside contractors and the home management team at all times. It is my responsibility to ensure a room is ready when a resident moves in and to assist them and their families with personalising their new quarters.
Ariel is our Head Chef with 8 years experience working within the catering departments of Care Homes. He has been head chef at Ashlar for 6 years and is responsible for developing and maintaining a nutritious, varied and interesting menu. He is also responsible for the purchase of fresh products and the preparation of individual meals. He is enthusiastic about cooking and works with residents incorporating their ideas and choices onto the menu.
Stephen is very experienced in home maintenance, ensuring that Southgate is presented in the best light as well as ensuring all equipment and safety checks are maintained to Care Quality standards.
My name is Richard, but people call me Ricardo, Taffy or Welshman, among other named!
I have worked at Wykeham House for over 10 years. I was employed as the Head Chef for the first 5 years, however, since then, l have worked as the Head of Maintenance.
I love my role, as no two days are the same! One minute l am plumber, then next an electrician, then a painter & decorator – just to name a few of the things l do!
I have worked for Barchester Healthcare for over 5 years and have been the Head of Maintenance here at Winchester House for almost as long. In addition to completing routine maintenance for the home, there are often special projects that need to be managed, such as equipment breaking down that requires fixing as soon as possible.
I am the home's fire trainer as well, so I am responsible for fire safety and training within the home.
John has been the Head of Maintenance at Hethersett Hall for over 10 years. John knows the 400 year old building inside and out, and his knowledge is invaluable in ensuring the building and grounds are well-kept.
John’s role is to ensure that the premises are maintained to a high standard and that repairs and maintenance of the building are carried out.
John enjoys watching football and spending time with his numerous grandchildren and wife, Carol.