Derham House Care Home

Harwood Hall Lane,

Upminster,

Essex,

RM14 2YP

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Care enquiries 01708 548 326
New care enquiry phone lines are open 8am - 8pm
All other calls 01708 641 441

Derham House Care Home in Upminster

Situated in beautifully maintained grounds in the outskirts of Upminster, Derham House has many natural advantages: plenty of local amenities yet within easy reach of London, Lakeside Shopping Centre and the beaches at Southend on Sea.

We provide high quality 24-hour nursing care alongside expert care for people with dementia in our Memory Lane Community. Person-centred care plans are at the heart of our approach to care, forming a basis for care and activities and regularly reviewed with a named key worker.

We think you'll find we're ideally suited to meet your needs. Why not arrange a visit and see for yourself!

Types of care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

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Nursing Care

Dementia Care

Respite / Short Stay

Facilities

  • En-suite rooms
  • Step-free access
  • Hairdressing salon
  • Night bite menu

On-site

  • Access to kitchen facilities
  • Flexible mealtimes
  • Laundry
  • Landscaped gardens

Accessibility

  • Disabled bathroom
  • Step-free access
  • Wheelchair access within home
  • Near public transport links (bus, train, etc.)

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Michelle Di Bella

General Manager

Hi, my name is Michelle and I am the General Manager here at Derham House. I hope you find what you're looking for on our website.

I worked as a home manager for 4 years in various settings within the same company, ensuring that the homes attained compliance and they had a welcoming and homely environment that people would wish to live in. Before this, I was a deputy home manager in a role ensuring that all clinical aspects of the home were met, so that people were safe and well-cared for. I am a qualified nurse and have previously had experience caring for people with terminal illnesses. I have further qualifications in dementia care from Bradford University.

It is a wonderful feeling able to leave at the end of the day knowing that I have been able to make a change to the people’s lives within the home in which I work, and that people remain safe and happy in this environment.

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Derham House Care Home in Upminster

Crina Lee

Deputy Manager

Hi, my name is Crina Lee and I am the Deputy Manager here at Derham House. I qualified as a General Nurse in 2003 and I have been working in the private sector for over four years, gaining experience as Clinical Lead and Deputy Manager.

I am proud to be part of a hard working team here at Derham House. Our aim is to make sure residents are happy, safe and well-looked after.

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Derham House Care Home in Upminster

Elena Costache

Head of Memory Lane

I am proud to be a nurse because nothing is more gratifying than the simple power of touch; a calming tone from your voice, a silent moment, or a kind word... they all bring peace, thoughtfulness and healing to those we support.

I have been a qualified nurse for over 20 years. I started working for Derham House in 2015 as a Nurse and became Head of Memory Lane in June 2017.

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Derham House Care Home in Upminster

Cristina Cioban

Head of Unit

My name is Cristina Cioban and I am a Head of Unit here at Derham House. I qualified as an RGN in 2009 and I've been working for Barchester since 2014.

I joined Derham House in 2017 and I enjoy being part of a hard working team. Since my first day, I was made to feel welcome by everyone. My aim is to deliver the best level of care for those we support.

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Derham House Care Home in Upminster

Victoria Nevard

Administrator

Before Barchester, I was a receptionist at a 120 bed care home for another care provider. I have over four years of experience within the healthcare sector in such roles as kitchen assistant, healthcare assistant and, of course, receptionist.

I really appreciate the core values of Barchester; t they have a sector leading employee recognition programme, recognising all staff who work hard, allowing staff to share the success of the business. This is something I have never come across before in previous companies I have worked for.

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Derham House Care Home in Upminster

Terry Chaplin

Activities Coordinator

I started working for Derham House in 2011 as a Healthcare Assistant. I had a break from care when I trained as a beauty therapist and returned to the home two and a half years later as an in-house Beautician.

My role was extended to Activities Coordinator in mid-2017, and it is now my responsibility to ensure that residents make the most out of their time at Derham House.

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Derham House Care Home in Upminster

Maria Wells

Activities Coordinator

I have been at Derham House since 2014 and have subsequently gained a lot of experience and knowledge in the care sector. 

Working here has been a wonderful experience; the staff are very welcoming.

My previous roles have included a Care Assistant, but I am now an Activities Coordinator – a position that I fully enjoy. I love spending time with residents and ensuring that they are happy.

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Derham House Care Home in Upminster

Robyn Barnes

Administrative Assistant

I have worked for Barchester since 2008. I started work as a Care Assistant where I formed great relationships with Residents and their families’ aswell as our excellent staff. Since taking on the Administrative Assistant position in 2010 I feel that my love for Derham House has grown, and I enjoy being a part of a well established team in beautiful surroundings. My responsibilities include assisting the Home Administrator and General Manager with the day to day running of the Admin and front of house departments. When I am away from work I enjoy spending time with my two young daughters. 

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Derham House Care Home in Upminster

Annie Pollock

Receptionist

Hi, my name is Annie and I am the Receptionist here at Derham House.

I have lots of experience in the care sector and started at Derham House in November 2017.

I am enjoying working at Derham House, as we have a great team who are very friendly and welcoming.

Derham House Care Home in Upminster

Saida Zakaraviraite

Head of Housekeeping

Saida has worked at Derham House from 2007.  She started as Housekeeping Assistant and now she manages the department. Thanks to Saida and her team of ladies in pink, Derham House is proud of its reputation for cleanliness. Saida appreciates how important the home environment is for residents and her team make a wonderful effort everyday.

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Derham House Care Home in Upminster

Gary Taylor

Head of Maintenence

I began working at Derham House as a Gardener/Maintenance Assistant in 2011; I became the Head of Maintenance here in 2013. My main responsibility is to keep the home in full working condition and in compliance with Barchester policies.

Families often rely on me to help them personalise residents' rooms by putting up pictures and shelves. You will often see me burrowing around in my shed preparing for my next job. Sometimes I go unnoticed whilst I'm tweaking the home into fine tune. In my spare time, I'm a keen gardener, and I love to help out with the Barchester in Bloom competitions. 

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Life at Derham House Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilties

Care and facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Derham House Care Home

CQC Overall rating

Requires improvement

03 October 2017

See the report

View our response

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01708 548 326Care Enquiries
01708 641 441 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01708 548 326

All other calls

01708 641 441

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Find us

Harwood Hall Lane Upminster RM14 2YP Get directions

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