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Satellite system improves elderly services

2nd November 2005

Services to the elderly will soon be improved thanks to a new satellite-tracking device to be used in Help the Aged collection vehicles.

The new in-cab wireless data tracking systems, that were made and fitted by Masternaut, have been installed in 160 Help the Aged collection vehicles around the UK.

Using the Internet the Masternaut service provides electronic communication with live tracking, and logs the movements of each vehicle.

Help the Aged uses their fleet of vehicles to collect clothing donations from homes across the UK and deliver them to one of their 380 stores around the country.

The system has been implemented to help improve productivity and make the fleet more efficient.

"This is a huge step forward for Help the Aged and will have a far reaching impact on the Charity. It is already clear that we can make big improvements in the way we use the fleet," Jon Evans, retail administration manager of Help the Aged told the Evening Post.

Although many other organisations have already started utilising the benefits of satellite tracking, Help the Aged is the first organisation to install the Masternaut Vehicle Data Terminal (VDT).

The dash-mounted terminal features an LCD monitor that allows for two-way communication and a log of how many bags have been collected and delivered.