More people with mental ill health issues should be given a say in their treatment, a pressure group has asserted.
The charity Mind made its comments following a survey of those who have experienced mental health care undertaken by the Healthcare Commission.
According to the government research, 45 per cent of the mentally unwell had not been put in touch with out of hours crisis services.
Furthermore, more than six in ten had not been offered counselling, despite a significant number saying they would have liked the option.
According to Mind, although the research shows improvements, there is considerable scope for further developments.
"Coordinated, tailored support is vital for caring for people with enduring mental health needs and these are failings in principles that underlie the whole system," said policy officer Emily Wooster.
She warned that Mind is also concerned changes to the Care Programme Approach could result in some adults being excluded from the coordinated care completely.
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