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Dementia helpline's first week a success

27th March 2007

A new phone line set up by charity For Dementia has got off to a great start.

In its first week Admiral Nursing DIRECT responded to over 200 enquiries. At least 125 were calls and emails from dementia sufferers and their families. An additional 75 were from professionals.

Callers have rung for advice about services, diagnosis and at home care, as well as to discuss their anxieties and concerns with the knowledge that their call will be taken in confidence.

Jules Jones, Admiral Nursing DIRECT project lead, said: "Callers have been please – and relieved – that they now have someone to talk to and guide them towards services.

"People with dementia and their carers need support and advice at all points along their journey with this life-changing disease."

Barbara Stephens, chief executive of For Dementia explained that many callers had been asking about Admiral Nursing services in their area. The charity is now working with NHS Trusts to establish facilities around the UK.

Currently Admiral Nursing facilities have a presence in 17 locations including London, Kent, West Midlands and the north-west.