Staff and residents at Canmore Lodge Care Home in Dunfermline are celebrating their recent 10/10 score on carehome.co.uk from 17 customer reviews on the ratings website.
Carehome.co.uk is the leading UK Care Home review website with 18,051 Care Homes, 16 million+ visits per year & 131,810 Care Home reviews. Residents and relatives share honest reviews out of ten for their experience of care homes throughout the country which then produce a median score overall for the home or service.
Currently only 5 out of 1,095 of care services in Scotland rated on the website have a score of 10/10, meaning Canmore Lodge has been ranked among the best in the country for the quality of the services it provides.
Feedback provided on the site spoke highly of the home, including a review from Alexander M who stated “The friendly and open atmosphere where all the staff acknowledge you and smile and chat, makes the home feel welcoming and not institutional. The atmosphere,
I am sure, has a lot to do with the leadership and manager, administrator and receptionist, backed up by very professional nursing and care staff.”
Another review of the home from Jean G stated “This is one of the best care homes I have been in. The manager is polite and compassionate, staff are great and nothing is an effort. When you ask for assistance, they are there right away. The home is to a very standard of cleanliness, rooms are nice and spacious; residents are treated with care and dignity. I have and would continue to recommend this home, especially with this manager in place.”
In celebration of the rating the team at the home toasted to their hard work with a glass of bubbles after receiving their certificate from carehome.co.uk to display their 10/10 score.
Jane Aitken, the Senior General Manager of the home said: “We are ecstatic! Our team at Canmore Lodge work so hard to provide the highest possible standard of care for our residents and we are so delighted to receive such wonderful feedback. I’m very proud of the whole team who share the same values, and dedicate their lives to the people we care for to contribute for an overall better life for residents in our care.”
Canmore Lodge Care Home is run by Barchester Healthcare, one of the UK’s largest care providers, which is committed to delivering personalised care across its care homes and hospitals. Canmore Lodge provides nursing care and dementia care for 68 residents from respite care to long term stays.
The full reviews can be read here: https://www.carehome.co.uk/carehome.cfm/searchazref/20006020CANA