Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Felicity Motcho

General Manager

Hi, my name is Felicity and I am the General Manager here at Thackeray House. Welcome to our website!

I have over 20 years’ experience in the care and housing sector. I am passionate about leading care and housing within the industry and I take pride in all I have implemented and achieved in my 20 years plus working in this area.

Furthermore, I worked as Head of Care and Housing for over 10 years in my last role and I was part of the senior executive management team. Ultimately, I was the Registered Manager for the Nursing Home and Domiciliary Home Care Services and I managed all of the sheltered housing stock and lease-hold properties. I also managed senior level staff, from managers to nurses. 

My main focuses here at Thackeray House are to put residents first, raise staff morale and ensure that the home is well lead.

Care homes and elderly care from Barchester Healthcare

Rebecaa Zubaid

Deputy Manager

I trained as a nurse in Pakistan and came to Britain in 2004 with my husband and family. Since then I have completed my adaptation course and commenced working as a RN and have professionally developed to a Deputy Manager role.

I joined the Thackeray team in 2013 and with the General Manager we have developed a caring and committed team who endeavour to provide consistent high quality care and hospitality standards to meet our resident’s needs. I also work closely with the General Manager in supporting staff and assisting them in their professional development to ensure they are equipped to meet our residents individualised needs.

While working with Barchester Healthcare I have been given the opportunities to professional develop in areas of training, mentorship, coaching, palliative care and clinically. My role involves day to day liaising with other professionals and communicating with residents, relatives and visitors. 

On a daily basis I ensure I speak to each resident individually, so I am aware of any issues and can report any concerns to the General Manager immediately. I also deputise in the General Managers absence and will always be available for a chat with residents and relatives so they can provide positive feedback or any concerns they have then I can deal with them in a prompt manner.

I enjoy my role and I am proud to be part of a very caring, committed team who will go to any lengths to ensure the residents needs are met and relatives are satisfied with the care being provided. 

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Care homes and elderly care from Barchester Healthcare

Moses Chanakira

Head Chef

I was born in England, but went to Zambia as a child and returned to England in 1988, when I started training to be Chef at Lewisham College and I worked at the student union as a catering assistant while studying.

I initially started working with Barchester Healthcare at a home in Wimbledon as a 2nd Chef and moved to Thackeray House 4 years ago, having been promoted to Head Chef.

I am aware mealtimes are a hugely important event in the day for our residents, so I endeavor to prepare, cook and present food from seasonal menu that residents enjoy. I lead a team of kitchen staff comprising of, a 2nd Chef, Kitchen assistants and hostesses whom I support in their roles and encourage to professionally develop. I work closely with the General Manager, Deputy and Registered Nurses to ensure we provide meals suitable for residents differing requirements, for example, Diabetic, Pureed, Soft, Halal, Gluten free and Lactose free diets.

Thackeray House, holds events for residents, relatives and local community throughout the year which always involves catering. This is jointly organised with the General Manager, Activity Coordinator and myself and relies on effective team work by all the kitchen team to make a success of the event. I communicate daily with the General Manager and visit residents in their own rooms regularly or chat with them in the dining room, to ensure we are meeting their individualised needs and they are satisfied.

I am always happy to prepare catering for special occasions for residents and their families and we have previously catered for a wedding, birthday parties and funeral teas. Visitors to the home will find they have access to tea, coffee and my home baking and many make use of this facility. 

I enjoy working at Thackeray House, as there is excellent communication between all departments and I there is a great team spirit where everyone helps when required.

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Care homes and elderly care from Barchester Healthcare

Yvonne Peart

Head Housekeeper

I am proud to say I have worked at Thackeray House for the past 20 years starting as a laundry assistant and have progressed to Head Housekeeper.

I manage a team of housekeepers and laundry assistants and our aims are to ensure that high standards of cleanliness and hygiene are maintained at all times, alongside taking great care and giving attention to detail with regards to residents clothing and general laundry.

I liaise daily with the General Manager or Deputy Manager in her absence and work closely with the Head Chef.

A very satisfying aspect of my role, is that I have the opportunities to chat to residents and relatives and get acquainted with them and discover amazing stories about their past lives.
I am very committed to Thackeray House and have the pleasure of working with a great caring and committed team, who will often go the extra mile.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 020 3811 1325

New care enquiry phone lines are open 8am-8pm

All other calls 020 8649 8800

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58 Addiscombe Road Croydon CR0 5PH Get directions
202