Meet the The Rhallt Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Nicola Davies

General Manager

Hi, my name is Nicola and I am the General Manager here at The Rhallt. Welcome to our website!

I qualified as a Registered Nurse in 1992 and worked in The Royal Shrewsbury Hospital in Renal Medicine before moving to Welshpool Hospital, where I worked on the rehabilitation unit until 2003. I then worked as a Community Nurse for the Local Health Board until September 2019, when I joined the team here at The Rhallt.

During my time at the home, I have been the Head Of Unit on the Elderly Frail community before progressing to Deputy Manager, and now more excitingly, General Manager.  

Bruce Evanson

Deputy Manager

Bruce qualified as a Registered Nurse in 1986 at East Birmingham Hospital and has spent the majority of his nursing career supporting older adults living in care homes.

Bruce moved to Wales from Yorkshire in February 2021 and joined The Rhallt team as Head of Unit on Memory Lane.

Bruce has now taken the role of Deputy Manager to support the Rhallt team in continuing to deliver an outstanding service to the residents who are entrusted into our care.

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Karen Mann

Karen Mann

Team Leader

Hello, I’m Karen and I am a Team Leader in The Rhallt’s Memory Lane and Ty Rhallt communities. I joined Barchester over 15 years ago and have gained a lot of experience during that time! I am very proud of my work and get a lot of satisfaction from providing high standards of care and guiding the team.

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Stephen Bolderston

Team Leader

Hi I’m Steve and I’m a Team Leader at The Rhallt. I have worked for Barchester for 5 years, initially as a Care Assistant until becoming a Team Leader last year. I work within the Memory Lane community and Ty Rhallt residential home. I’m currently working towards attaining my NVQ Level 3. I enjoy working with the residents here at The Rhallt, providing them with the best standard of care and enriching their daily lives!

I love the team spirit and close relationship between staff and residents at The Rhallt. I try my best to keep everyone smiling and laughing throughout the day.

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Mhayani Eilledge

Team Leader

Hi, my name is Mhayani. I am a Team Leader and Care Assistant at the Rhallt. I joined Barchester in 2012 as a Care Assistant and then in 2019 the opportunity arose to become a Team Leader, working with residents in both our Castell Coch community and the Rhallt residential home. I am passionate about my job and take great pride in delivering the best care to our residents.

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Emma Ridgeway

Team Leader

My name is Emma and I am a Team Leader at The Rhallt, working within our Castell Coch nursing community and Ty Rhallt residential home. I have worked at The Rhallt for 11 years in total, initially working in the kitchen before progressing on to become a Care Assistant just over 2 years ago.

Last year the opportunity arose to become a Team Leader and for the past 9 months I have been loving my new responsibilities! My role at the Rhallt is to provide a high standard of care to meet individual needs and to work together as a team with all our brilliant, enthusiastic and caring staff.

I enjoy working at the Rhallt with all our wonderful residents and team.

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Kate Harrison

Kate Harrison

Administrator

Kate started at The Rhallt in as an Admin Assistant and in March 2018 became The Rhallt's Administrator. Kate enjoys working together with the team to provide an excellent service for the residents we work for, the families we work with and the team we support.

Serena Griffiths

Activities Coordinator

My name is Serena and I’m one of the Activities Coordinators at the Rhallt. I joined Barchester in February 2019 having recently moved to the area from Belgium, where I was working at a pre-school. I am very cultured, having lived all over the world! Alongside working at The Rhallt, I also work at Berriew Pre-school.

My role at the Rhallt is to enrich our residents lives, plan interesting activities and make sure our residents are happy and never bored! I love my job and find it so satisfying being able to make people laugh and smile! I’m also a Welsh speaker and proud of my Welsh culture! I take the lead in promoting the Welsh offer at the Rhallt.

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Emily Thomas

Activities Coordinator

Hi, my names Emily, I've worked at The Rhallt since November 2019 and I'm really enjoying it! I worked in care for 8 years before joining The Rhallt family. Seeing the residents smiling faces and working in such a happy environment and as part of the activities team simply 'makes my day'.

Activities Coordinator

Melissa Davies

Activities Coordinator

I'm Melissa, I've returned to The Rhallt after 15 years. I worked at The Rhallt previously as both a care assistant and a kitchen assistant before leaving to explore career options working with both vulnerable children and most recently with young adults with learning disabilities.

At my previous job I gained my level 5 teaching qualification where I facilitated learning through sensory exploration and life skills. I have returned to work after having my first child and in my short time at The Rhallt as an activities coordinator I am thoroughly enjoying getting to know the residents and their families whilst having lots of fun baking, playing bingo and doing lots of arts and crafts.

If you would like to find out more about activities at The Rhallt and Rhallt House. New ideas and interactions are always welcome, please feel free to email me at any time Rhallt.Activities@barchester.com

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Jo Chapman

Jo Chapman

Receptionist

Jo will greet you in reception with a smile! She prides herself on delivering excellent service, and has been working for The Rhallt since 2015. 

Jo Marriott

Nurse

My name is Jo and I’m a Nurse working in the Memory Lane community at the Rhallt. I joined Barchester over 6 years ago and have loved it ever since. Prior to joining Barchester, I worked for the NHS in London. I trained as a Nurse at Middlesex University before this. I enjoy working with the residents of our Memory Lane community and have an amazing team!

I live in Llanymynech with my partner and French Bulldog, Frank. Frank comes in sometimes to visit the residents and staff.

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Sadie Pickstock

Nurse

Hello, I’m Sadie, one of the nurses on the Castell Coch community at the Rhallt. I joined Barchester over 21 years ago now! I have been working at the Rhallt since it first opened. Prior to joining Barchester I was Deputy Manager at Greenfields EMI in Oswestry, until it closed, which is when I began at The Rhallt.

I trained as a RGN in Shrewsbury then worked there for a while after finishing training. I love life at the Rhallt! Having been here for so long, I have lots of experience in Nursing and know everyone really well. I love my work, providing the best standards of care is something I am really proud of! I work with an amazing team at the Rhallt!

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Mandy Simpson

Nurse

Hi, I’m Mandy, one of the nurses of the Castell Coch community at the Rhallt. I joined Barchester in 2013 and am proud to be a part of such a caring team. I aim to give each resident high quality care, delivered with dignity, compassion and a friendly smile, whilst creating a homely environment for our residents!

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Cristina Poama

Nurse

My Name is Cristina, I’m one of the nurses of the Castell Coch community here at the Rhallt. I joined Barchester over 16 years ago and in that time I have worked as a nurse in both the Castell Coch community and the residential home. I love providing our residents with the best quality care!

I am proud to be a part of an amazing team of carers, working with fantastic residents!

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Anne-Marie Robinson

Nurse

Anne-Marie joined Barchester in 2012 after moving from Lancashire. She has lots of nursing experience in other care homes and she understands the complex needs of the people we support. She enjoys coming to work every day, and always has a smile and her face with willingness to help.

Cath Davies

Chef

Cath has experience working as a support worker with children and adults with learning disabilities. She is a chef by experience and has been with The Rhallt since January 2018. Cath has over 20 years’ experience in catering and always greets you with a smile in the kitchen.

Gareth Williams

Gareth Williams

Chef

I have been in the catering industry for over 20 years now. I am always here to lend a helping hand wherever I can. I have worked at The Rhallt as a chef since 2014 and I am a proud Welsh speaker.

Alfie Sandamela

Head of Maintenance

Alfie always has a smile on his face and will help with anything he can. He is a qualified electrician and can fix almost anything! He won the Barchester Maintenance Man of the Year Award in 2016 and he also received his 10 year Long Service Award in 2018. Alfie always has time for a quick chat, especially if it’s about sport.

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Teresa Townsend

Kitchen Assistant

Teresa worked as a Carer for over 13 years within the community, including The Rhallt. She received her 10 year Long Service Award in 2018 and has been named as the Employee of the Month on multiple occasions. She has been working in the kitchen at The Rhallt since 2017.

Gemma Evison

Jemma Evison

Head Housekeeper

My name is Jemma and I joined Barchester over 5 years ago initially as a Care Assistant. After the birth of my son, I changed roles and became a Domestic Assistant. In August 2018 I was offered the opportunity to become Head Housekeeper. I pride myself in managing my team of Housekeepers to maintain the highest standards of cleanliness within The Rhallt!

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Alanna Ashley

Domestic Assistant

Hi I’m Alanna and I work as a Domestic Assistant at The Rhallt. I joined Barchester in December 2018, before which I worked within the local community as a Care Assistant. I pride myself in maintaining the high standard of cleanliness at The Rhallt.

Caitlin Mcintyre

Care Assistant

Hi, my name is Caitlin and I am a Care Assistant at The Rhallt. I initially joined Barchester as a Kitchen Assistant in 2016 before progressing on to become a Care Assistant. I work within the Memory Lane community and really enjoy my role! I thrive in providing the best standard of care and enriching the lives of our residents!

I work with the Activities Team to assist in hosting engaging and enjoyable activities for our residents!

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Frankie Bewley

Care Assistant

Hello, I’m Frankie. I joined Barchester in October 2019 as a Care Assistant on The Rhallt’s Memory Lane community. I strive to provide high quality care for our residents, ensuring dignity and respect, whilst promoting independence. I have been a Care Assistant since 2007 and completed relevant qualifications, such as NVQ Level 5 in Health and Social Care.

I live in Llanfair with my family. I have two sons, aged 9 and 11. Working for Barchester allows me to enjoy the perfect work/home balance.

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Kayleigh Thomas

Care Assistant

Hi, I’m Kayleigh. I am a Care Assistant on the Castell Coch community of The Rhallt. I have been working with Barchester for 3 years now and love my role! I love spending time with our residents and providing them with the high quality of care they deserve! Working at The Rhallt has allowed me the opportunity to access and attain relevant qualifications in Health and Social Care, I have just recently completed my NVQ Level 3.

I live in Welshpool with my partner and daughter. Working at The Rhallt means I can spend quality time with my family, whilst also doing a job that fills me with pride and satisfaction!

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Katie Thomas

Care Assistant

Hello, my name is Katie and I have been working as a Care Assistant at The Rhallt for 5 years, during which time I have attained my NVQ Level 3. I work mostly on the Castell Coch community, but you will sometimes see me working on other communities or in other departments. I enjoy my find! I pride myself on providing my residents with the highest standard of care and on my ability to brighten everyone’s day with my constant smile!

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Sandra Owen

Care Assistant

My name is Sandra and I am a Care Assistant on the Memory Lane community. I joined Barchester almost 15 years ago now. I am currently working towards my NVQ Level 3 in Health & Social Care. I find working at The Rhallt so enjoyable and satisfying, with each day being different it is never boring! I work with a fantastic team who all strive to provide the best standards of care.

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Angharad Poston

Care Assistant

I have worked in the care sector for over 10 years, and I am currently working towards my NVQ level 2. I find my work as a Care Assistant to be very rewarding and enjoy working as part of the team on the elderly frail unit at The Rhallt.

Sharon Bishop

Care Assistant

Hello, my name is Sharon. I've worked in the care industry for just over 30 years, deciding to join Barchester in 2019. I have achieved my NVQ level 2 in Health and Social Care. Prior to joining Barchester I owned my own cleaning business, Keep It Clean. I was born in Shrewsbury hospital, I've lived in Montgomery since I was born until just recently when I moved to Welshpool. My mum and dad still live in Montgomery, I have 3 younger brothers. I have 2 children.

I applied to work at the Rhallt and I was accepted and started in July 2019, I joined the team that work within the Memory Lane community.

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Joyce

Relative Ambassador

Joyce is the Rhallt’s relative ambassador. Joyce is here almost every day visiting her husband living in our Castell Coch community. Joyce is very friendly with all the staff, residents and relatives at the Rhallt and is always happy to chat and help if she can.

Joyce attends all relative meetings and if a relative has any queries, Joyce can discuss these for you at meetings. Joyce also regularly attends the Rhallt’s Whist Drive on Wednesday afternoons.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01938 698802

All other calls

01938 555504

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards

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