What our families say

We score 9.5/10

7 Reviews

Requires improvement

29 July 2017

View the reportView our response

"Mom arrived around the end of July - she had 2 major operations and could not return home. We have found High Habberley House excellent in her care and well being. The staff are exceptional and always listen to us as a family and to my mother. We are all happy with everything and can only hope that perhaps in time and with the care and patience of the staff - she will walk again. This will make such a difference to her world."

Elaine G
carehome.co.uk rating: 4.75 out of 5

"My mother in law has been here since July 2017, we needed her to have nursing care after 2 major operations. I knew this was a good home as my own mother was here 20 years ago and she had excellent care as has my mother in law. The staff are always helpful, kind and treat my mother-in-law well. They listen to her and always try to meet her needs. As a family, we are pleased with her care."

Carol B
carehome.co.uk rating: 4.92 out of 5

"Since my mother has been a resident in High Habberley, I have found the staff are very caring and considerate. Nothing is too much much trouble for them. My mother is very comfortable in her surroundings and she loves all the staff as well as I do. I am very satisfied that she has all the care she needs."

David J
carehome.co.uk rating: 4.5 out of 5

"I am very happy here and have no complaints."

Beryl C
carehome.co.uk rating: 4.33 out of 5

"My mother has received outstanding care since august 2016. She is happy and looked after and has settled in very well. Her gain in weight has been a big plus."

carehome.co.uk rating: 5 out of 5

"My mom has had really good care. Also, staff always keep me informed on all moms care. Staff care very much about all residents."

carehome.co.uk rating: 4.83 out of 5

"Owing to the characters and capabilities of the residents, obviously, the recreation must be tailored to suit the majority. Sometimes, however, these periods of quietness which can be irritating to those who are more active. The quality of the professional entertainers brought in are always first class, and everybody joins in. Other outside interests brought in, such as animals (including llamas) is always well received and the animal handlers are knowledgeable and friendly. The list of pastimes and hobbies available are varied and well considered."

carehome.co.uk rating: 4.5 out of 5

Dear all caring friends at High Habberley for the loving care, concern and respect shown to my wife during her stay with you and for frequently asking her if there was anything they could do for her. I know if she was here she would want to express her gratitude.

To all at High Habberley. Thank you for all the care and kindness shown to our relative and indeed all of us during her stay with you. She is working hard at her physio and is hoping to walk very soon. She sends her love and thanks everyone.

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