Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Heidi Crompton

Heidi Crompton

Senior General Manager

Welcome to Bradshaw Manor's website; my name is Heidi and I am the Senior General Manager here.

I qualified as an RGN in 1990 and joined Bradshaw Manor as a part time staff nurse in 1992, and over the years, I worked through promotion to be the senior general manager. During this time, I have had the opportunity to complete my Registered Managers Awards and, as I have a love of health & safety, I have been able to gain 4 NEBOSH qualifications, which have helped with the day-to-day running of the home.

I am fortunate to have spent 27 years in a lovely home beside the sea front with beautiful view of the sea. I have had the privilege of working alongside a fabulous team within the home and networking with external professionals to maintain the high standards of care we deliver to those we support.

I am very fortunate to have a supportive husband. I also have two grown up children, one of whom (my daughter) also works in the care sector for Barchester, and my son is currently about to commence University.

Elma Florentine

Clinical Lead

Elma has worked at Bradshaw since 2004, first as a senior night nurse and now as the clinical lead. Elma's caring nature ensures that residents are as comfortable as possible.

Natasha Aitken

Acting Unit Leader

Natasha has worked at Bradshaw Manor since 2013. Natasha’s role is to oversee our Memory Lane community. Natasha ensures our residents' stay is a comfortable and their needs are met at all times.

Aimee Jones

Aimee Jones

Admin Assistant

Aimee has been working as part of the admin team since September 2017. Prior to this role, Aimee was a Care Assistant here at Bradshaw Manor.

Michelle Symmons

Head Chef

Michelle ensures that the catering department is managed to a high standard. Her team provides tasty and nutritious meals with beautiful cakes and desserts, whilst also catering for special dietary requirements.

Emma Crompton

Activities Coordinator

Emma has been working at Bradshaw Manor since 2015 as a care assistant and unit leader for our Memory Lane Community, and has recently changed her role to our home's Activities Coordinator.

The main focus of her role is to ensure that residents have fun and that we provide exciting and therapeutic activities for everyone to benefit from.

Emma organizes a wide variety of activities to suit everyone’s needs in her weekly programme, including monthly entertainment, outings and animal visits.

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Mark Hennessey


Mark has been working at Bradshaw Manor since 2017. Mark ensures all residents and staff are feel and kept safe whilst with us at Bradshaw Manor. No job is to be or too small.  

Domestic Team

Our domestic team ensures that our home is kept clean and tidy to a high standard, ensuring that residents feel comfortable within their surroundings.

Jim Brierley

Jim Brierley

Resident Ambassador

Jim has been with us at Bradshaw Manor for just over a year. Jim is very kind to all and gets on with everyone. All though quiet at times, Jim is not afraid to speak his mind and stick up for others.

Jim joins in with all the goings on at Bradshaw Manor and encourages others to do so. Jim’s favourite activity is pub visits and animal visits.

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Tomos Jones


Tom has recently joined us at Bradshaw Manor as a volunteer as part of his Sixth Form course. Tom has a very kind and caring nature with our residents and is a listening ear to all. Tom is also Level 1 qualified in hair and beauty, so is ready for all our pamper afternoons! Tom will be working as long side Emma, so come and say hello.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01745 274227

All other calls

01745 882010

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards