Meet the Bradshaw Manor Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Heidi Crompton

Heidi Crompton

Senior General Manager

Welcome to Bradshaw Manor's website; my name is Heidi and I am the Senior General Manager here.

I qualified as an RGN in 1990 and joined Bradshaw Manor as a part time staff nurse in 1992, and over the years, I worked through promotion to be the senior general manager. During this time, I have had the opportunity to complete my Registered Managers Awards and, as I have a love of health & safety, I have been able to gain 4 NEBOSH qualifications, which have helped with the day-to-day running of the home.

I am fortunate to have spent 27 years in a lovely home beside the sea front with beautiful view of the sea. I have had the privilege of working alongside a fabulous team within the home and networking with external professionals to maintain the high standards of care we deliver to those we support.

I am very fortunate to have a supportive husband. I also have two grown up children, one of whom (my daughter) also works in the care sector for Barchester, and my son is currently about to commence University.

Elma Florentine

Clinical Lead

Elma has worked at Bradshaw since 2004, first as a senior night nurse and now as the clinical lead. Elma's caring nature ensures that residents are as comfortable as possible.

Natasha Aitken

Unit Leader

Natasha has worked at Bradshaw Manor since 2013. Natasha’s role is to oversee our Memory Lane community. Natasha ensures our residents' stay is a comfortable and their needs are met at all times.

Aimee Jones

Aimee Jones


Aimee has been working as part of the admin team since September 2017. Prior to this role, Aimee was a Care Assistant here at Bradshaw Manor.

Emma Crompton

Activities Coordinator

Emma has been working at Bradshaw Manor since 2015 as a care assistant and unit leader for our Memory Lane Community, and has recently changed her role to our home's Activities Coordinator.

The main focus of her role is to ensure that residents have fun and that we provide exciting and therapeutic activities for everyone to benefit from.

Emma organizes a wide variety of activities to suit everyone’s needs in her weekly programme, including monthly entertainment, outings and animal visits.

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Michelle Symons

Admin Assistant

Michelle is our Admin Assistant at Bradshaw Manor. Michelle has worked at Bradshaw Manor since 2018. Michelle is ready to take any of your enquiries, no matter how big or small, and point you in the right direction.

Mark Hennessey


Mark has been working at Bradshaw Manor since 2017. Mark ensures all residents and staff are feel and kept safe whilst with us at Bradshaw Manor. No job is to be or too small.  

Gavin Sutton

Head Chef

Gavin ensures that the catering department is managed to a high standard. His team provides tasty and nutritious meals with beautiful cakes and desserts, whilst also catering for special dietary requirements.

Domestic Team

Our domestic team ensures that our home is kept clean and tidy to a high standard, ensuring that residents feel comfortable within their surroundings.

Care Practitioners

Care Practitioners

Meet our Care Practitioners - Emily, Jonathon, Chelsea, Alison, Leanne, Kaleigh and Emma. Our Care Practitioners are ready to assist our nursing team. Our care practitioners role includes ensuring all our residents needs are met, administrating medication, basic wound care and supporting our palliative care residents. They are ready to answer any questions or queries you may have.

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Carol Woolham

Resident Ambassador

Carol is our Residents Ambassador at Bradshaw Manor. Staff and residents nominated Carol as our Resident Ambassador due to her positivity and kind nature with others. Carol’s previous occupation, a teacher, means she is most defiantly firm but fair, a brilliant asset to have as a Resident Ambassador. We are very proud to have her as our Resident Ambassador.

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Barbara Wardell

Senior RGN

Barbara has worked at Bradshaw Manor since 2014, first as an RGN and now as Senior RGN. Barbara over see’s all our nursing team with her knowledge and guidance. Barbara is always willing to support others and ensure our residents needs are met.

Tomos Jones


Tom has recently joined us at Bradshaw Manor as a volunteer as part of his Sixth Form course. Tom has a very kind and caring nature with our residents and is a listening ear to all. Tom is also Level 1 qualified in hair and beauty, so is ready for all our pamper afternoons! Tom will be working as long side Emma, so come and say hello.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01745 274227

All other calls

01745 882010

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards