What our families say

"Very happy with the care my brother is receiving since moving to Alexandra Court in November 2017. The attention to detail of his complex needs is excellent. The staff are very nice and they make us welcome when we come to visit. The manageress answers any questions from us and provides us with information when needed."

Maxine T
carehome.co.uk rating: 4.5 out of 5

"Since my brother has been a resident of the care home (Dec 17) we have found the staff to be absolutely wonderful. Any correspondence that I have needed has been dealt with swiftly and professionally. The manager is a pleasure to deal with as is the admin lady who has helped me out enormously. The staff itself have been great with my brother's dietary needs and they are very understanding and not judgmental in any form because of my brother's condition. The manager is a pleasure to talk to and nothing is too much for her and she has a great understanding with all the residents. A massive thank you to all the staff for all the hard and dedicated work they do."

Andrew C
carehome.co.uk rating: 4.67 out of 5

"Since new management has come in I've noticed a huge change."

carehome.co.uk rating: 3 out of 5

"Since my mother went to Alexandra Court, the care given has been unsurpassed. Attention to detail, especially personal and dietary, when required, adds a special touch of thoughtfulness to the individual resident. Management run an 'open door policy' and all visitors are welcomed into a warm and friendly atmosphere. I would highly recommend Alexandra Court as my 'go to' choice for care of the elderly in the community based on a genuine friendliness which is evident to all, as well as the professionalism shown by all staff."

carehome.co.uk rating: 4.5 out of 5

"My sister has been a resident for 18 months. She has settled in well. The staff have a great relationship with her for her complex needs. The security system is great as my sister wanders. The new management have improved the home. If I have any issues, they are dealt with promptly and professionally. I'm happy my sister is safe and happy in Alexandra Care Home."

carehome.co.uk rating: 4.5 out of 5

"Since the new manageress arrived there has been a noticeable change (for the better) in the home. Care and consideration has definitely upgraded. The new chef is very flexible with his menus, a much-improved choice of food etc. The staff are very friendly and courteous when we arrive. My niece always has a huge smile when we come back after taking her out for a while. The outside area is always kept tidy, as a gardener myself, I appreciate it all. It is a pleasure going to the home twice a week!!!"

carehome.co.uk rating: 4.17 out of 5

"My sister has been at the care home for just less than a year now. I visit the home twice weekly. I think the staff are very friendly and look after my sister well and with dignity. My sister has settled in well and has a good relationship with the staff. I think that the staff are very understanding with my sister and her needs. When my sister first moved there I was worried she would leave the home unattended as she is vulnerable. I'm happy that a security system has been installed and I feel that my sister is safe and well cared for."

carehome.co.uk rating: 4 out of 5

It's a real home for me here and the staff are great, I can't fault them in any way at all.

I have lived at Alexandra Court for two years now and I could not ask for better, it's a great place to live and all the staff here have been really good to me.

I like living here a lot, staff and management have been really good to me, and you can talk to them about anything, and they listen to what I have to say.

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