Bringing first-class care to Surrey

Opened in November 2010, Windmill Manor is a purpose-built 60-bed dementia care home in Hurst Green, close to Oxted. We provide nursing and personalised residential dementia care in dedicated Memory Lane Communities. Our focus is very much on delivering person-centred care, to enable residents to keep their normal daily routines as much as possible while maintaining their independence. Our Memory Lane Community is specially designed for people living with dementia using colour schemes that easily enable residents to identify areas within the home. It features life skills kitchens where residents can be involved in everyday activities such as baking, setting tables, folding washing and pottering. We also have a secure garden (and balcony on the first floor), where residents can enjoy outside space and activities in safety.

We have an activities team who schedule our programme with meaningful activities that residents enjoy. Not only does this include outside entertainers but quizzes, exercise classes and trips to places of local interest using our home minibus. We have established connections with community groups and local schools who regularly come to the home to spend time with the residents. In addition to these our staff are involved in encouraging spontaneous activities and are specially trained to 'capture the moment'.

Our Head of Care (winner of Barchester's 2013 Dementia Care Champion and finalist in the National Dementia Care Awards 2013), Izabela Klaczkiewicz, says: “The key to excellent dementia care is seeing the person before the dementia and making all interactions meaningful.  We aim to give each person a sense of purpose and assist them in having a fulfilled and dignified life.” 

All our bedrooms are en-suite with shower wet rooms. Some of the ground floor rooms have doors leading out on to patio areas and the garden. Throughout the home there is a range of communal facilities to suit people who enjoy socialising as well as those who prefer quieter activities and perhaps activities on a one-to-one basis.

We welcome visitors at any time and enjoy showing our home to those that want to look around so please don't hesitate to call for more details.

Clare Gibson
General Manager
Windmill Manor